Splunk IT Service Intelligence Certified Admin Exam
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Exam Code
SPLK-3002
Exam Name
Splunk IT Service Intelligence Certified Admin Exam
Questions
96 Questions Answers With Explanation
Update Date
February 11,2026
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Splunk SPLK-3002 Sample Question Answers
Question # 1
Which glass table feature can be used to toggle displaying KPI values from more than oneservice on a single widget?
A. Service templates. B. Service dependencies. C. Ad-hoc search. D. Service swapping.
A. Teams allow searches against the itsi_summary index. B. Teams restrict notable event alert actions. C. Teams restrict searches against the itsi_notable_audit index. D. Teams allow restrictions to service content in UI views.
Answer: A
Explanation:
Teams provide presentation-layer security only and not data-level security. It's still possible
for a user with access to the Splunk search bar to look up ITSI summary index data.
Which of the following items apply to anomaly detection? (Choose all that apply.)
A. Use AD on KPIs that have an unestablished baseline of data points. This allows the MLpattern to perform it’s magic. B. A minimum of 24 hours of data is needed for anomaly detection, and a minimum of 4entities for cohesive analysis. C. Anomaly detection automatically generates notable events when KPI data diverges fromthe pattern. D. There are 3 types of anomaly detection supported in ITSI: adhoc, trending, andcohesive.
Which of the following is a best practice when configuring maintenance windows?
A. Disable any glass tables that reference a KPI that is part of an open maintenancewindow. B. Develop a strategy for configuring a service’s notable event generation when theservice’s maintenance window is open. C. Give the maintenance window a buffer, for example, 15 minutes before and after actualmaintenance work. D. Change the color of services and entities that are part of an open maintenance windowin the service analyzer.
Answer: C
Explanation:
It's a best practice to schedule maintenance windows with a 15- to 30-minute time buffer
before and after you start and stop your maintenance work.
Which of the following is the best use case for configuring a Multi-KPI Alert?
A. Comparing content between two notable events. B. Using machine learning to evaluate when data falls outside of an expected pattern. C. Comparing anomaly detection between two KPIs. D. Raising an alert when one or more KPIs indicate an outage is occurring.
In Episode Review, what is the result of clicking an episode’s Acknowledge button?
A. Assign the current user as owner. B. Change status from New to Acknowledged. C. Change status from New to In Progress and assign the current user as owner. D. Change status from New to Acknowledged and assign the current user as owner.
Answer: C
Explanation:
When an episode warrants investigation, the analyst acknowledges the episode, which
Which of the following accurately describes base searches used for KPIs in a service?
A. Base searches can be used for multiple services. B. A base search can only be used by its service and all dependent services. C. All the metrics in a base search are used by one service. D. All the KPIs in a service use the same base search.
Answer: A
Explanation:
KPI base searches let you share a search definition across multiple KPIs in IT Service
Intelligence (ITSI). Create base searches to consolidate multiple similar KPIs, reduce
There are two departments using ITSI. Finance and Sales. Analysts in each department should not be allowed to see each other’s services. What are the role configuration stepsrequired to accomplish this?
A. itoa_finance_admin, inherited from itoa_admin; itoa_sales_admin, inherited fromitoa_team_admin; itoa_finance_analyst, inherited from itoa_analyst; itoa_sales_analyst,inherited from itoa_analyst. B. itoa_finance_admin, inherited from itoa_admin; itoa_sales_admin, inherited fromitoa_team_admin; itoa_finance_analyst, inherited from itoa_team_analyst;itoa_sales_analyst, inherited from itoa_team_analyst. C. itoa_finance_admin, inherited from itoa_admin; itoa_sales_admin, inherited fromitoa_team_admin; itoa_finance_analyst, inherited from itoa_analyst; itoa_sales_analyst,inherited from itoa_team_analyst. D. itoa_finance_admin, inherited from itoa_team_admin; itoa_sales_admin, inherited fromitoa_team_admin; itoa_finance_analyst, inherited from itoa_analyst; itoa_sales_analyst,inherited from itoa_analyst.
Answer: C
Question # 14
Which of the following items describe ITSI Deep Dive capabilities? (Choose all that apply.)
A. Comparing a service’s notable events over a time period. B. Visualizing one or more Service KPIs values by time. C. Examining and comparing alert levels for KPIs in a service over time. D. Comparing swim lane values for a slice of time.
Which deep dive swim lane type does not require writing SPL?
A. Event lane. B. Automatic lane. C. Metric lane. D. KPI lane.
Answer: B
Explanation:
Among all the search configurations, automatic lane doesn’t need to be written in Splunk
Processing language.
Question # 16
Which of the following is a recommended best practice for service and glass table design?
A. Plan and implement services first, then build detailed glass tables. B. Always use the standard icons for glass table widgets to improve portability. C. Start with base searches, then services, and then glass tables. D. Design glass tables first to discover which KPIs are important.
When installing ITSI to support a Distributed Search Architecture, which of the followingitems apply? (Choose all that apply.)
A. Copy SA-IndexCreation to all indexers. B. Copy SA-IndexCreation to the etc/apps directory on the index cluster master node. C. Extract installer package into etc/apps directory of the cluster deployer node. D. Extract ITSI app package into etc/apps directory of search head.
Answer: A
Explanation:
Copy SA-IndexCreation to $SPLUNK_HOME/etc/apps/ on all individual indexers in your
Which of the following describes a realistic troubleshooting workflow in ITSI?
A. Correlation Search –> Deep Dive –> Notable Event B. Service Analyzer –> Notable Event Review –> Deep Dive C. Service Analyzer –> Aggregation Policy –> Deep Dive D. Correlation search –> KPI –> Aggregation Policy
In distributed search, which components need to be installed on instances other than thesearch head?
A. SA-IndexCreation and SA-ITSI-Licensechecker on indexers. B. SA-IndexCreation and SA-ITOA on indexers; SA-ITSI-Licensechecker and SAUserAccess on the license master. C. SA-IndexCreation on idexers; SA-ITSI-Licensechecker and SA-UserAccess on thelicense master. D. SA-ITSI-Licensechecker on indexers.
Answer: A
Explanation:
SA-IndexCreation is required on all indexers. For non-clustered, distributed environments,
copy SA-IndexCreation to $SPLUNK_HOME/etc/apps/ on individual indexers.
How do you automatically restrict a KPI to only the entities in its service, and generate KPIvalues for each entity?
A. Select “Yes” for both “Split by Entity” and “Filter to Entities in Service”. B. Select “No” for “Split by Entity” and “Yes” for “Filter to Entities in Service”. C. Select “Yes” for “Split by Entity” and “No” for “Filter to Entities in Service”. D. Select “No” for both “Split by Entity” and “Filter to Entities in Service”.
A. Display a list of All Services and Entities. B. Trigger external alerts based on threshold violations. C. Allow Analysts to add comments to Alerts. D. Monitor overall Service and KPI status.
Which of the following is a best practice for identifying the most effective services withwhich to start an iterative ITSI deployment?
A. Only include KPIs if they will be used in multiple services. B. Analyze the business to determine the most critical services. C. Focus on low-level services. D. Define a large number of key services early.
Feedback That Matters: Reviews of Our Splunk SPLK-3002 Dumps
Percival DickiFeb 13, 2026
I prepared for SPLK-3002 using Mycertshub, and the practice questions really helped me understand complex Splunk search and alerting scenarios. The exam felt much more manageable because of that prep.
Jordan HolmesFeb 12, 2026
SPLK-3002 was definitely challenging, but practicing realistic scenarios made a big difference. The questions tested more than just the most fundamental Splunk commands.
Percival Dicki
Jordan Holmes