ServiceNow CIS-DF Exam Dumps

Certified Implementation Specialist - Data Foundations (CMDB and CSDM)

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Exam Code	CIS-DF
Exam Name	Certified Implementation Specialist - Data Foundations (CMDB and CSDM)
Questions	96 Questions Answers With Explanation
Update Date	06, 04, 2026
Price	Was : $142.2 Today : $79 Was : $160.2 Today : $89 Was : $178.2 Today : $99

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Demo Questions

Question # 1

What is the value of using the CMDB in security operations? (Choose Two) 

A. Allows the security team to assess and remediate an incident 
B. Auto-resolves a vulnerability 
C. Enables audits and attestations across CIs 
D. Identifies the IT infrastructure with a vulnerability 

Show Answer

Question # 2

A CMDB Administrator is evaluating whether to monitor the metrics provided on the CMDB Data Foundations Dashboard. Which benefits support the decision to continually monitor the results on this dashboard? 

A. Provides a list of all CIs that failed health audits 
B. Provides metrics on active CIs updated in the last 90 days 
C. Provides metrics for CIs processed by the Identification and Reconciliation Engine (IRE) 
D. Reports on all orphan CIs in the CMDB 

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Question # 3

A Change Manager aims to streamline ITSM processes by automatically populating fields on the Change form when a CI is selected. The Configuration Management team ensures that the Change Group field is populated for all managed CIs. As a result, which base system field on the Change form will be automatically populated after selecting a CI?

A. Change Group 
B. Assignment Group 
C. Managed by Group 
D. Approval Group 

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Question # 4

An organization is changing data centers and needs to know the consequences of the planned changes. How can Application Service Mapping be used as part of Change Management? 

A. To identify which devices will go offline first 
B. To understand the business impact of CIs 
C. To understand the physical location of CIs 

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Question # 5

A Configuration Management Process Owner is preparing solution options for presentation to technical governance for ingesting custom CIs into the CMDB. The solution must align with best practices, minimize future technical debt, and ensure upgrade compliance. Which solutions accomplish this? 

A. Repurposing a base CI class and renaming attributes as required 
B. Installing or upgrading the CMDB CI Class Models Store application to find a suitable existing CI class accommodating any new attributes 
C. Extending the existing Asset class table to custom CI class attributes 
D. Extending an existing CI class table to accommodate the custom CI class attributes 

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Question # 6

A CMDB Data Manager needs to access the ServiceNow platform to create, publish, and manage policies that automate and govern CI lifecycle operations, ensuring the CMDB remains healthy and efficient. Where can the Data Manager do this? 

A. CI Class Manager 
B. CMDB Workspace – Management tab 
C. Service Operations Workspace 
D. CMDB Workspace – CMDB 360 tab 

Show Answer

Question # 7

Which default user groups are available when setting up a CMDB Data Manager policy and specifying the task assignment with the Assignment type set to “User Group Field”? (Choose 2 options) 

A. Owned by Group 
B. Support Group 
C. Managed By Group 
D. Assignment Group 

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Question # 8

A CMDB Administrator wants to create a CMDB query to find all databases located in Seattle that are connected to application services. They also want to include incidents related to those databases. Which actions should be taken to build this query? 

A. Add to the canvas the Incident table from the Non-CMDB Tables list 
B. Add property columns to the Application Service node 
C. Add a filter to the Database node for Location = Seattle
D. Set the relationship level to up to 2nd-level relationships 

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Question # 9

A healthcare provider faces a critical incident affecting its patient management system. The provider needs to identify the users impacted to mitigate disruption effectively. Which CSDM-related data should they leverage? 

A. Incident history of similar CIs 
B. Service Offerings by Department or Location 
C. Service environment attribute 
D. Affected CI [task_ci] related list 

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Question # 10

A CMDB Administrator has been tasked with gathering information for a presentation to leadership. The Administrator needs to provide Duplicate CI, Orphan CI, and Stale CI metrics. Which scorecard provides this information on the CMDB Health Dashboard? 

A. Correctness 
B. Compliance 
C. Completeness 

Show Answer

Question # 11

What is the difference between Data Certification and Attestation policies when managing a CI? 

A. Attestation requires correcting specific attributes of a CI, while Data Certification tracks acknowledgement the CI still exists 
B. Attestation can be scheduled, while Data Certification cannot be scheduled 
C. Attestation can be assigned to a group or an individual, while Data Certification can only be assigned to an individual 
D. Attestation tracks acknowledgement the CI still exists, while Data Certification requires validating specific attributes of a CI 

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Question # 12

A Platform Data Owner wants to improve data quality with reconciliation rules across five discovery sources. The Data Owner knows the best option is to include CMDB 360 / Multisource CMDB to manage and monitor discovery sources. The company currently does not have the ITOM Discovery license required for CMDB 360 / Multisource CMDB. What can the Data Owner do in this case?

A. ITOM Discovery must be purchased to take advantage of multisource IRE rules 
B. The IRE reconciliation rules can use discovery sources regardless of CMDB 360 being enabled 
C. CMDB 360 / Multisource is a platform product that can be used immediately 

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Question # 13

The CMDB Configuration Management team has successfully developed a healthy and trusted CMDB. They have integrated discovered infrastructure data, accurately referenced non-discoverable data (such as change and support group information), and made the CMDB service-aware using Service Mapping. How will these improvements enhance the change management process? (Choose Two) 

A. Ensures that no changes result in service downtime, regardless of planning or execution 
B. Provides insight into the potential impact of the change 
C. Automatically schedules and deploys changes without human review or approval 
D. Enables auto-population of the assignment group field to dynamically route changes 

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Question # 14

Which ServiceNow solutions create automatic relationships? 

A. IntegrationHub ETL 
B. Service Mapping 
C. Discovery 
D. Workflow Studio 

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Question # 15

A CMDB Administrator, viewing the CMDB Data Foundations Dashboard, notices the Unique Locations Result percentage is low. What is the recommended process from the associated playbook to correct this issue? 

A. Use the Duplicate CI Remediator to merge the duplicate location records 
B. Retain the location that matches the organization's standard naming convention, and delete the duplicate without further validation 
C. Review both locations, update CIs with the correct location, and delete the duplicate location 
D. Keep both locations as either can be used as a valid alternate location 

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Question # 16

A customer’s CMDB is aligned to the CSDM Walk stage. What benefit is provided by the CMDB? 

A. Allows for additional stratification of technical teams’ support structure along the lines of OLAs and commitments 
B. Improves the implementation velocity of APM Foundation for future business application rationalization 
C. Enables impact assessments for incident, problem, and change on Business Services 

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Question # 17

A Platform Owner is collaborating with stakeholders in the manufacturing industry to align their CIs with the CSDM 5 framework. They need to map production line monitoring systems to the appropriate CSDM domain. Which CSDM 5 domain does the Platform Owner use? 

A. Build and Integration (Build) 
B. Foundation 
C. Service Consumption (Sell/Consume) 
D. Design and Planning (Design) 
E. Service Delivery (Manage Technical) 

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Question # 18

A CMDB Administrator is leveraging CI data as part of an Integrated Risk Management (IRM) implementation and the Entity Scoping process. The Administrator wants to leverage the CSDM Data Foundations Dashboard playbooks under the Run tab. Which CSDM relationships are leveraged using the CSDM playbooks? 

A. Business Applications that have their relationships to Information Objects 
B. Locations that have established parent records 
C. Business Applications that have relationships to Application Services 
D. Logical CIs that have relationships with Information Objects 

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Question # 19

An organization is updating the CMDB to include new asset types like loT devices Relevant CI classes need to be added and outdated ones need to be removed from the Principal Class filler to ensure accurate display in ITSM processes. Which roles are needed to add or remove classes?

 A. personalize.dictionary 
B. sn_cmdb_admin 
C. sn_csdm_admin 
D. cmdb_query_ builder 

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Question # 20

With CMDB 360 / Multisource CMDB, Dynamic Reconciliation Rules are enabled. Based on management requirements, a CMDB Administrator needs to configure multiple Dynamic Reconciliation Rules. Which are available Dynamic Rule Types within the Create Reconciliation Rule wizard? (Choose 2 options) 

A. Smallest Value 
B. Most Reported 
C. Last Updated 
D. Last Created 

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Question # 21

The CMDB Configuration Management team has successfully developed a healthy and trusted CMDB. They have integrated discovered infrastructure data, accurately referenced non-discoverable data (such as change and support group information), and made the CMDB service-aware using Service Mapping. Which field on an Incident form is automatically populated after a CI is selected that references an appropriate support group? 

A. Managed by Group 
B. Approval Group 
C. Assignment Group 
D. Change Group 
E. Support Group

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Question # 22

A Data Center Manager is working with the CMDB CI Class Manager to define the relationship between Application Servers and the Applications they host. The company has multiple Application Servers that host one or more Applications. Which describes the relationship between the Application Server table [cmdb_ci_app_server] and the Application table [cmdb_ci_appl]? 

A. Many-to-many 
B. One-to-many 
C. Many-to-one 
D. One-to-one 

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Question # 23

User endpoint devices are imported into the CMDB and populate the Assigned to [assigned_to] field on the Computer [cmdb_ci_computer] CI. The Asset team requests that Configuration Analysts populate the Assigned to field on the related Asset. What action does a Configuration Analyst take to achieve this in an automated way? 

A. Hide the “Assigned to” field on the asset record and create a new field that dot-walks to the related CI to get the “Assigned to” value
B. Configure a business rule on the computer table to use a script to populate the “Assigned to” field on the asset based on insert or update in the computer class “Assigned to” field 
C. Use the Asset CI Field Mapping module to create a new rule to replicate the “Assigned to” value between the asset and associated CI 

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Question # 24

Configuration Management requires an accurate inventory of devices to be reflected in the CMDB. Which are common use cases for using Agent Client Collector (ACC)? 

A. Servers in the data center 
B. Network devices in the DMZ 
C. Devices in secure environments 
D. Devices that intermittently connect to the network 

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Question # 25

Which type of CMDB Data Manager policy creates tasks that allow the assigned individual to update fields on the CI record?

 A. Audit 
B. Certification 
C. Attestation 
D. Compliance 

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