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A donor has committed to give a consistent amount every month. The nonprofit wants to update theschedule to reflect one-time adjustments to this amount.What should the consultant recommend to record the regular donations correctly7
A. Implement Enhanced Recurring Donations. B. Create scheduled Payments. C. Create a process using Process Builder. D. Clone Opportunities with Payments.
Answer: A
Question # 2
A nonprofit wants a report that shows Opportunity and General Accounting Unit (GAU) custom field datafor gifts to the "General Fund' GAU. The nonprofit wants to add filters soonly the gifts connected to the 'Annual Campaign' are shown. Which report should the consultant implement?
A. GAU Allocations with Opportunity report type and filter on theOpportunity object for the Primary Campaign Source = 'Annual Campaign' and filter on the GAU Allocation object forGeneral Accounting Unit = 'General Fund' B. Opportunity report type with cross filter for Opportunities with GAU Allocations with filter on the cross filter for Campaign = 'Annual Campaign' and General Accounting Unit ='General Fund' C. Opportunity report type with cross filter for Opportunities with GAU Allocations and filter on Opportunity object for the Primary Campaign Source = 'Annual Campaign' and on theGAU Allocations object for General Accounting Unit » 'General Fund' D. GAU Allocations with Opportunity report type and filter on the GAU Allocation object for Campaign = 'Annual Campaign" and General Accounting Unit = 'General Fund'
Answer: D
Question # 3
The system admin for a nonprofit is receiving a System.DmlException notification. Where should the consultant view detailed information about the notification?
A. System Overview Page B. Trigger Configuration C. Error Log D. Event Monitoring
Answer: C
Question # 4
A user at a nonprofit is trying to run a mailing list report on a campaign using the NPSP Household Mailing List button. They receive an error saying, "the data you are trying toaccess is unavailable." The button works as expected for the system administrator. What should the consultant advise to troubleshoot the issue?
A. Check if the user has access to the Apex Class for Manage Households. B. Check if the Campaign ID filter in the Campaign Household Mailing List report is unlocked. C. Check if the user has the View Reports in Public Folders system permission. D. Check if the user has access to Households via Role hierarchy.
Answer: B
Question # 5
A large nonprofit is a social enterprise that functions like a for-profit corporation. The fundingthe nonprofit tracks in Salesforce only comes from corporations. The nonprofit needs to manage Leads and track its Opportunity pipeline. Which account model should the consultant recommend'
A. Standard Account Model without NPSP B. Individual Account Modelin N9SP C. Person Account Model without NPSP D. One-to-One Account Model in NPSP
Answer: A
Question # 6
A consultant has is encountering an issue when configuring Nonprofit Cloud Case Management and wants to know if it is a documented issue. Where should the consultant look first to confirm if it is a known product issue?
A. Salesforce Trust Site B. AppExchange C. Trailblazer Community D. Salesforce Help
Answer: B
Question # 7
A nonprofit stores a government-issued personal identification number on each constituent's Contact record in an encrypted field. What should a consultant enable on a Permission Set to ensure the personal identification number is fully accessible by a subset of org users'?
A. View Ail Contact objectpermission B. View All Data system permission C. Manage Encryptiorvieys system permission D. View Encrypted Data system permission
i. A Salesforce admin changes an Engagement Plan Template as requested by the development team. The development manager expects to see the changes reflected on anexisting Engagement Plan using that Template on a campaign. Why is the development manager unable to see the Template changes?
A. The development manager requires additionalpermissions for the new Engagement Plan Template changes. B. Changes to Engagement Plan Templates only affect new Engagement Plans. C. Engagement Plan Template changes need to propagate through the platform. D. Engagement Plan Template changes must beaccepted by the user on the Template detail record first.
Answer: B
Question # 9
A nonprofit realizes that the target deployment date is concurrent with a Salesforce major seasonal release window. Which twosteps should the nonprofit take when finalizing the plan for the new feature in production? Choose 2 answers
A. Verify the sandbox Is on the same release as production. B. Log a Salesforce support case to change the version of the sandbox release. C. Deploy a Change Set during the upgrade window for the production instance. D. Review the sandbox preview instructions for the upcoming release.
Answer: A,C
Question # 10
A consultant is training a system admin to prepare for a new release of a particular open source Nonprofit Cloud product. Where are two places the system admin should look for release notes on the product? Choose 2 answers
A. The Nonprofit Hub group in the Trailblazer Community. B. The Salesforce Trust website. C. The product's GitHub repository release page. D. The Nonprofit Cloud release announcement group in the Trailblazer Community.
Answer: C,D
Question # 11
A nonprofit using NPSP has just implemented the Program Management Module. The nonprofit wants to migrate its client and program data. Which two steps should the consultant use to import and deduplicate the data against existing records?Choose 2 answers
A. Upload the program data using the NfSP Data Importer. B. Upload the client data using the Data Import Wizard. C. Upload the client information using the NPSP Data Importer. D. Upload the program data using the Data Import Wizard.
A nonprofit's system admin has seen this error message multiple times: Npsp,TDTMCContact:execution ofAfterUpdate caused by : System,SObjectException:Invalid field gender_c Contect (npsp) How should the admin troubleshoot this?
A. Check to make sure there are no invalid values in the gender field on Contact records. B. Verify that all Reciprocal Relationships are mapped to gender field values. C. Check that Salutations have been mapped to gender field values. D. Verify the correct field for gender is specified in Relationship settings.
Answer: A
Question # 13
A nonprofit needs amarketing automation tool. They want to segment and target supporters over time, based on the supporters' engagement and how they interact with the nonprofit'semails. The nonprofit needs to create emails using Lightning Email Templates. Which marketing automation tool should a consultant recommend?
A. List Emails B. Salesforce Flow C. Email Studio D. Pardot
A nonprofit using NPSP wants to track fundraising, courses, and training participation in Salesforce. What should the consultant discuss with the nonprofit?
A. Add Program Management Module to track courses and training participation. B. Add Volunteers for Salesforce to track courses and training participation. C. Use Engagement Plans for donor engagement that includes courses and training participation. D. Use Education Data Architecture to track fundraising, courses, and training participation.
Answer: D
Question # 15
A nonprofit has hired a consultant to help implement a Salesforce marketing automation solution. Whichquestion should a consultant ask the nonprofit first?
A. How is marketing data maintained and is it currently clean and accurate? B. Will departments be sharing the same marketing data? C. What are the overall marketing objectives and strategy? D. How muchvisibility does the nonprofit need into the lifecycle of its marketing leads?
Answer: C
Question # 16
A nonprofit organization has been informed of a deceased donor and wants to ensure that the donor no longer appears on any mailing lists. Which action should the nonprofitorganization take on the donor's contact record?
A. Delete the values in the phone and email fields B. Delete the Contact record C. Select the Deceased field D. Select the Do Not Email, Do Not Contact, and Email Opt Out fields
Answer: C
Question # 17
Anonprofit organization has been informed of a deceased donor and wants to ensure that the donor no longer appears on any mailing lists. Which action should the nonprofitorganization take on the donor's contact record?
A. Select the Do Not Email, Do Not Contact, and Email Opt Out fields B. Delete the Contact record C. Select the Deceased field D. Delete the values in the phone and email fields
Answer: C
Question # 18
Which two scenarios shouldbe included in a Salesforce-recommended V2MOM?
A. Metrics B. Virtues C. Milestones D. Vision E. Objectives
Answer: D,E
Question # 19
A nonprofit wants to use Salesforce technology to train and test its employees on skills related to brand messaging, creating support cases for IT, and publishing online videos.Which solution should the consultant recommend?
A. Custom Help pages B. Prompts for In-App Guidance C. myTrailhead D. Knowledge
Answer: D
Question # 20
A nonprofit considers risk mitigation to be vital to the success of its implementation project. What are three elements impacted by change that cause risk?
A. People, processes, cost B. Time, governance, people C. Quality, processes, time D. Cost, quality, time
A nonprofit needs to frequently import membership renewal and donation data. Each Import needs a different configuration that will update existing Contacts in addition tocreating Opportunities. Which tool should the consultant recommend?
A. NPSP Batch Data Import B. Salesforce Data Loader C. NPSP Data Importer D. Salesforce Import Wizard
Answer: C
Question # 22
The program manager of an after-school program wants to pull a report that shows all students in the program and their primaryparent/guardian with the parent/guardian's cellphone and email. The nonprofit is using NPSP. Which custom report type should the consultant use to create the report?
A. Program Engagements with or without Household Account B. Service Participants with orwithout Program Engagement C. Contacts with or without Relationships D. Contacts with or without Service Participants
A nonprofit wants a report of all memberships that will expire in exactly 30 days. How should a consultant filter a report on Membership End Date?
A. Membership End Date is equal to NEXT 30DAYS. B. Membership End Date is equal to or less than NEXT 30 DAYS. C. Membership End Date is equal to or greater than NEXT 30 DAYS. D. Membership End Date equals NEXT 30 DAYS and does not equal NEXT 29 DAYS.
Answer: D
Question # 24
A nonprofithas engaged a consultant to help export detailed accounting transactions to its existing external financial system using Accounting Subledger. The nonprofit requiresexport of all pledges when they are booked. Which solution should the consultant recommend?
A. Upgrade Accounting Subledger from Starter Edition to Growth Edition. B. Set "Pledged" stage to "Committed" in Stage to State Mapping. C. Set "Pledged" stage to "Finalized" m Stage to State Mapping. D. Use Process Builder to create Ledger Entries onOpportunity update.
