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A university plans to use Journey Builder to improve their 1:1 marketing to potentialstudents, current students, and alumni. The university currently has student data in SalesCloud. Other data, such as course catalog, student demographics, and alumni information, is stored in external systems.Which two actions should be consultant recommend? Choose 2 answers
A. Use Synchronized Data Sources to obtain data from Sales Cloud. B. Create an Import Activity to import alumni data into Salesforce Report. C. Create list attribute to store student data from Sales Cloud. D. Use Data Designer to link student and alumni data to the contact record.
Answer: A,D
Question # 2
Northern Trail Outfitters wants to include a 'view online' link in an email template to enableusers to view a web page version of the email.Which personalization string should they include as the href attribute in the link?
A. %%view_as_webpage%% B. %%view_email_url%% C. %%vawp%% D. %%view_online%%
Answer: A
Question # 3
A consultant is configuring Marketing Cloud Connect in Marketing Cloud. The customerrequires that integrated users only have access to Sales Cloud data visible to them in theirSalesforce account.How would the consultant ensure that this requirement is met?
A. Check the Scope by User box in Marketing Cloud. B. Create a User in Sales Cloud with a System Administrator Profile. C. Ensure that the User has the correct profile in Marketing Cloud. D. Ensure that the User is assigned as System Administrator in Sales Cloud.
Answer: A
Question # 4
Northern Trail Outfitters wants to integrate Marketing Cloud with its existing point-of-salesystem in order in email purchase receipt to its customers. The point-of-sale data will needto be transformed to be received by the Marketing Cloud triggered send API.What extension product should be used to accomplish this integration?
A. MuleSoft Anypoint Platform B. Datorama C. Data Connector D. Data Studio
Answer: D
Question # 5
A customer needs to import data from an SFTP site. The customer wants to:* Segment the contents of the file and then send emails.* Transfer the file to the SFTP site at various times daily.* Send to data extensions.Which workflow should meet these requirements?
A. Triggered Automation: Import File > SQL Query(s) > Send Email(s) B. Scheduled Automation: Transfer File > Import File > SQL Query(s) > Send Email(s) C. Scheduled Automation: Import File > SQL Query(s) > Send Email(s) D. Triggered Automation: Import File > Group Refresh > Send Email(s)
Answer: A
Question # 6
A retail company needs to create journeys that will target subscribers based on websitebehavior. They have identified three separate groups:* Customer who searched for an item on their website* Customers who abandoned a cart on their website* Customers who made a purchase on their websiteWhich three questions should the consultant ask in order to design the data structure tothis solution?Choose 3 answers:
A. Should customers exit the journey when the goal is met? B. How are the subscribers identified in your web analytics? C. How many messages should be included in each journey? D. Should a single customer exist in multiple journeys at the same time? E. How long after the behavior occurs will a subscriber need to enter a journey?
Answer: B,D,E
Question # 7
Subscribers are collected on a customer's website whose subscription database of recordis Salesforce Marketing Cloud. The customer sends up to 5 emails per week based onsubscriber activity.The list is:* Compiled in a database in the website Content Management System (CMS).* Imported into Marketing Cloud nightly at 11 p.m.What action should be taken if a third party is sending a message for the customer outsideof the Marketing Cloud?
A. Engagement metrics will be passed into Marketing Cloud. B. They will need to integrate with the Marketing Cloud SOAP API. C. Unsubscribes should be synchronized between senders. D. The third-party send list should be pulled from the CMS
Answer: B
Question # 8
A customer wants to automate the send of a monthly promotional email. The customer willupload an audience file to their account’s Enhanced SFTP on a monthly basis on the 15thday of each month, expecting the email to be deployed upon completion of the importactivity. However, if the 15th of the month falls on a Saturday or Sunday, the customer willprovide the file on the Friday prior to the 15th and expect the promotional email to be senton that Friday.Which method should be used to automate their monthly promotional email?
A. Create a scheduled monthly automation which includes an Import File Activity andtriggered send. B. Create a file drop automation which includes an Import File Activity and Send EmailActivity. C. Create a file drop automation which includes an Import File Activity and triggered send. D. Create a scheduled daily automation which includes an Import File Activity and SendEmail Activity.
Answer: A
Question # 9
Northern Trail Outfitters has recently configured MobileConnect and wants to performsingle send-outs from within MobileConnect using data extensions that containautomatically refreshed segments.Which two fields would need to be added to enable these data extensions for sending?(Choose 2 answers)
A. A field of Locale type containing the country code B. A field of Text type containing the country code plus mobile number C. A field of Locale type containing the locale code D. A field of Phone type containing the mobile number
Answer: C,D
Question # 10
Northern Trail Outfitters (NTO) is migrating from a series of local legacy email automationtools to a single global Marketing Cloud instance to leverage its multi-channels abilities aswell as native Salesforce Connector to their global Sales Cloud instance.Which three factors Should be considered before finalizing the number of business unitthey need to purchase? (Choose 3 answers)
A. Number of brands/geographies which NTO operates B. Number of Sales Cloud sandboxes C. If testing/development business unit($) is required D. If data/content needs to be segregated between brands/geographies E. Number of Marketing Cloud users.
Answer: A,B,C
Question # 11
What are two ways Contact builder can alter the data in Data Extensions
A. Add Single Record B. Extract Data C. Clear Records
Answer: A,C
Question # 12
What is the skill set you need to build emails with dynamic content?
A. CSS B. HTML C. Ampscript D. SSJS
Answer: C
Question # 13
What statements are correct regarding Attribute Groups?Choose 2 answers
A. They link data extensions to subscriber lists. B. They link data extensions to contacts. C. They link data extensions to other data extensions. D. They link subscriber lists to contacts.
Answer: B,C
Question # 14
what storage model should be used if a subscriber has more than one value for anattribute?
A. Lists B. Profile Attribute C. Data Extensions D. Publication Lists
Answer: B
Question # 15
Northern Trail Outfitters has several business units (BU) and each BU uses specific dataextensions, like Product Information.How Should they configure these data sources?
A. Share data extensions from the top-level BU. B. Create a local copy of the product data in each BU. C. Use the File Transfer Activity to import data into each BU. D. Give users the Administrator Role so they can see all of the data.
Answer: D
Question # 16
A customer is interested in designing a solution to ensure that subscribers only receivecategories of emails that they want to receive. The built-in subscription center will be usedas part of the solution.Which feature should be utilised to make this happen?
A. Publication Lists B. Subscriber Keys C. Profile Center D. Send Logging
Answer: A
Question # 17
Northern Trail Outfitters (NTO), a longtime Marketing Cloud customer, has decided toadopt Journey Builder to help with the execution of their marketing programs. NTO doesnot want to duplicate efforts within the platform and has asked if they could stop usingAutomation Studio Entirely.Which three tasks would a consultant suggest for using Journey Builder instead ofAutomation Studio?
A. Setting behavior-based goals B. Designing decision logic via an intuitive user interface C. Building simple segmented campaigns without SQL queries D. creating customer segments from multiple data extensions E. Processing zipped and encrypted file containing subscriber data
Answer: C,D,E
Question # 18
Northern Trail Outfitters received an email about reaching API limits within Salesforce andthey think this is caused by the integrated Marketing Cloud account.Which two types of API calls are counted against the rolling 24-hour limit?
A. SOAP API Calls updating objects B. CreateSalesforceObject() AMPscript C. Login Calls D. Bulk API
Answer: A
Question # 19
Northern Trail Outfitters has a customer login page on their website and wants to useMarketing Cloud to send an email to customers who need to reset their password. Theemail needs to be sent as quickly as possible. Their web server should receive anotification when the email is sent.Which solution should they use?
A. Triggered Send Definition B. Transactional Messaging API C. Multi-Step journey with an API Event entry source D. Single Send journey with an API Event entry source
Answer: A
Question # 20
A customer has three data extensions that need to be added to Contact Builder* Customers contains customer information* Orders contains order information* Products contains product informationHow should these data extensions be linked within an Attribute Group? Choose 2
A. Customer Data <one-to- Many> Customers <one-to- One> Orders <one-to- Many>Products B. Customer Data <one-to- Many> Customers <one-to- Many> Orders <one-to- Many>Products C. Customer Data <one-to- One> Customers <one-to- One> Orders <one-to- one> Products D. Customer Data <one-to- Many> Products <one-to- Many> Orders <one-to- one>Customers
Answer: B,D
Question # 21
A retail company does business in both the United States and Canada. They have a loyaltyprogram in which a customer can enroll. The company will provide a pre-segmentedcustomer file, per campaign, which has a “Version” data field indicating the type of emailthe customer is to receive.Which two questions should be asked to determine a data/segmentation strategy?Choose 2 answers
A. Will a lookup table is needed for a dynamic From Name? B. Will customers be able to sign up for the loyalty program at the store? C. Is the purpose of these emails for acquisition or retention or transactional? D. Will “Version” values/meanings change, precluding reusable AMPscript?
Answer: A,C
Question # 22
Analyst of The Northern Trail Outfitters (NTO) marketing team needs to pull email metricsfor an upcoming quarterly company meeting. These metrics need to be reported per emailcampaign for each of NTO's Business Units:* Number of Sends* Delivery Rate* Overall Bounce Rate* Block Bounce Rate* Open Rate* Click Rate* Complaint Rate* Unsubscribe RateWhich email report should NTO's Marketing Analyst pull from Marketing Cloud to get thisinformation?
A. Campaign Email Tracking Report B. Email Performance Over Time Report C. Email Send Report D. Account Send Summary Report
Answer: A
Question # 23
A customer wants to display a subscriber's first name and the date of send in its monthlynewsletter, subscriber first name data is stored in data extension that won't be used in thesend definition.Which option should be in this scenario?
A. Personalization strings B. Guide Template Language C. SQL Query D. AMPscript
Answer: D
Question # 24
A customer will provide a single daily file on the Marketing Cloud SFTP at 3 a.m. andneeds an alert if the file is NOT present on time. The file needs to be:*Imported iota a staging data extension.*Separated into two different data extensions.Which automation should meet these requirements?
A. Scheduled Starting Source: Data Extract > Import File Activity > SQL Query Activity 1 >SQL Query Activity 2 B. File Drop Starting Source: Import File Activity > SQL Query Activity 1 > SQL QueryActivity 2 C. Scheduled Starting Source: Import File Activity > SQL Query Activity 1 > SQL QueryActivity 2 D. File Drop Starting Source: File Transfer Activity > Import File Activity > Filter Activity >SQL Query Activity 1
Answer: B
Question # 25
Northern Trail Outfitters (NTO) has decided to use Journey builder to launch event-drivenlifecycle marketing programs. This includes personalized interactions with customers withthe goal of increasing purchase frequency.What two pieces of information would help NTO achieve this objective?Choose 2 answers:
A. Last purchase date B. Products purchased from a competitor C. Number of items per order D. Channel preference of customers
Answer: A,D
Feedback That Matters: Reviews of Our Salesforce Marketing-Cloud-Consultant Dumps
Madilyn FlemingApr 30, 2026
This exam really emphasizes marketing automation logic and campaign structure. If you're hands-on with Journey Builder, you're halfway there.
Chloe YoungApr 29, 2026
It was 89%! Refreshing one's knowledge of data segmentation and sending strategies is highly recommended. Thanks to MyCertsHub for the structured review path.
Angelo RogersApr 29, 2026
It surprised me how much data architecture plays a role in this certification. It was essential to be able to map contacts and organize subscriber data.
Delilah BennetApr 28, 2026
The exam forces you to think like a strategist as well as a marketer. Automation rules, contact models, and Email Studio are all interconnected.
Rehman SarkarApr 28, 2026
Just cleared the exam and I’m truly impressed by how relevant and practical the content was. MyCertsHub helped make tough topics feel manageable.
Lyla BergeronApr 27, 2026
The Journey Builder scenarios were both the most challenging and rewarding. If you get those right, most of the exam feels easier.
Stephanie WilliamsApr 27, 2026
I’m thankful for MyCertsHub’s mock tests. They highlighted weak spots I didn’t even know I had—especially around Mobile Studio and personalization options.