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Northern Trail Outfitters wants to use Salesforce as a front end for creating accounts using
the lead-to-opportunity process.
1. An order is created in Salesforce when the opportunity is closed and won, but the backend ERP system is the data master for order,
2. Customer wants to be able to see within Salesforce all the stages of order processing
like Order Created, Order Shipped, Order Paid that are within the retention window.
Which two message durability considerations should an Integration Architect make when
designing a solution to meet these business requirements?
Choose 2 answers
A. When subscribing to Salesforce Event bus, ReplaylD is used with a value of -2 to be able to see old and new events. B. High-volume event messages are stored for 24 hours (one day). C. When subscribing to Salesforce Event bus, ReplaylD is used with a value of -1 to be able to see new events. D. High-volume event messages are stored for 72 hours (three days).
A global financial company sells financial products and services that include the following:
1. Bank Accounts
2. Loans
3. Insurance
The company has a core banking system that is state of the art and is the master system to
store
financial transactions, financial products and customer information. The core banking
system
currently processes 10M financial transactions per day. The CTO for the company is
considering
building a community port so that customers can review their bank account details, update
their
information and review their account financial transactions.
What should an integration architect recommend as a solution to enable customer
community
users to view their financial transactions?
A Use Salesforce Connect to display the financial transactions as an external object. B. Use Salesforce Connect to display the financial transactions as an external object. C. Use Salesforce External Service to display financial transactions in a community lightningpage. D Use Iframe to display core banking financial transactions data in the customercommunity.
Answer: C
Question # 3
Northern Trail Outfitters (NTO) uses a custom mobile app to interact with their customers.
One of the features of the app are Salesforce Chatter Feeds. NTO wants to automatically
post a Chatter item to Twitter whenever the post includes the #thanksNTO hashtag.
Which API should an Integration Architect use to meet this requirement?
A. Connect REST API B.REST API C. Streaming API D. Apex REST
Answer: A
Question # 4
Universal Containers (UC) is a leading provider of management training globally, UC
embarked on a Salesforce transformation journey to allow students to register for courses
in the
Salesforce community. UC has a learning system that masters all courses and student
registration.
UC requested a near real-time feed of student registration from Salesforce to the learning
system. The integration architect recommends using Salesforce event.
Which API should be used for the Salesforce platform event solution?
A. Tooling API B. Streaming API C. O REST AP D. SOAP API
Answer: B
Question # 5
An integration architect needs to build a solution that will be using the Streaming API, but
the data loss should be minimized, even when the client re-connects every couple of days.
Which two types of Streaming API events should be considered?
Choose 2 answers
A. Generic Events B. Change Data Capture Events C. PushTopic Events D. High Volume Platform Events
Answer: B,D
Question # 6
Northern Trail Outfitters (NTO) has recently implemented middleware for orchestration of
services across platforms. The ERP system being used requires transactions be captured
near real time at a REST endpoint initiated in Salesforce when creating an order object.
Additionally, the Salesforce team has limited development resources and requires a low
code solution.
Which two options will fulfill the use case requirements?
Choose 2 answers
A. Use Remote Process Invocation fire and forget pattern on insert on the order object using Flow Builder. B. Implement a Workflow Rule with Outbound Messaging to send SOAP messages to the designated endpoint. C. Implement Change Data Capture on the order object and leverage the replay Id in the middleware solution. D. Use a process builder to create a Platform Event, selecting the record type as the Platform Event Name on insert of record.
Answer: A,C
Question # 7
An Integration Architect has built a solution using REST API, updating Account, Contact,
and other related information. The data volumes have increased, resulting in higher API
calls consumed, and some days the limits are exceeded. A decision was made to decrease
the number of API calls using bulk updates. The customer prefers to continue using REST
API to avoid architecture changes.
Which REST API composite resources should the Integration Architect use to allow up to
200 records in one API call?
A. SObject Collections B. SObject Tree C. Batch D. Composite
Universal Containers (UC) is currently managing a custom monolithic web service that runs
on an on-premise server.
This monolithic web service is responsible for Point-to-Point (P2P) integrations between:
1. Salesforce and a legacy billing application
2. Salesforce and a cloud-based Enterprise Resource Planning application
3. Salesforce and a data lake.
UC has found that the tight interdependencies between systems is causing integrations to
fail.
What should an architect recommend to decouple the systems and improve performance of
the integrations?
A. Re-write and optimize the current web service to be more efficient. B. Leverage modular design by breaking up the web service into smaller pieces for a microservice architecture. C. Use the Salesforce Bulk API when integrating back into Salesforce. D. Move the custom monolithic web service from on-premise to a cloud provider.
Answer: B
Question # 9
The director of customer service at Northern Trail Outfitters (NTO) wants to capture and
trend specific business events that occur in Salesforce in real time. The metrics will be
accessed in an ad-hoc manner using an external analytics system. The events that are of
interest are:
A customer has initiated a product exchange via a Case A customer service rep clicks on
the "Authorize Exchange Product" menu item on the Case A customer has initiated a
subscription cancellation via a Case A customer service rep clicks on the "Initiate Refund"
menu item on the Case
Which two solutions will meet these business requirements?
Choose 2 answers
A. Case after insert Trigger that executes a callout. B. Case Workflow Rule that sends an Outbound Message. C. Case after insert Trigger that publishes a Platform Event. D. Custom Apex controller that publishes a Platform Event.
Answer: C,D
Question # 10
An architect recommended using Apex code to make callouts to an external system to
process insurance quote.
What should the integration architect consider to make sure this is the right option for the
integration?
A. The maximum callouts in a single Apex transaction. B. The maximum number of parallel Apex callouts in a single continuation. C. The limit on long-running requests (total execution time). D. The limit of pending operations in the same transaction.
Answer: D
Question # 11
An enterprise customer that has more than 10 Million customers has the following systems
and conditions in their landscape:
A. Enterprise Billing System (EBS) - All customer's monthly billing is generated by this system. B. Enterprise Document Management System (DMS) Bills mailed to customers are maintained in the Document Management system. C. Salesforce CRM (CRM)- Customer information, Sales and Support information is maintained in CRM.
Answer: B,C
Question # 12
Northern Trail Outfitters wants to improve the quality of call-outs from Salesforce to their
REST APIs. For this purpose, they will require all API clients/consumers to adhere to
RESTAPI
Markup Language (RAML) specifications that include field-level definition of every API
request and response payload. RAML specs serve as interface contracts that Apex REST
API
Clients can rely on.
Which two design specifications should the Integration Architect include in the integration
architecture to ensure that Apex REST API Clients unit tests confirm adherence to the
RAML
specs?
Choose 2 answers
A. Call the Apex REST API Clients in a test context to get the mock response. B. Require the Apex REST API Clients to implement the HttpCalloutMock. C. Call the HttpCalloutMock implementation from the Apex REST API Clients. D. Implement HttpCalloutMock to return responses per RAML specification.
Answer: A,D
Question # 13
Salesforce users need to read data from an external system via HTTPS request.
Which two security methods should an integration architect leverage within Salesforce to
secure
the integration? Choose 2 answers
A. Connected App B. Named Credentials C. Authorization Provider D. Two way SSL
Answer: B,D
Question # 14
Given the diagram below, a Salesforce org, middleware, and Historical data store (with
20million records and growing) exists with connectivity between them
Historical records are archived from Salesforce and moved to Historical Data store (which
houses 20M records and growing; fine-tuned to be performant with search queries).
Call center agents use Salesforce, when reviewing occasional special cases, have
requested
access to view the related historical case items that relate to submit cases.
Which mechanism and patterns are recommended to maximize declarative configuration?
A. Use ESB tool with Data Virtualization pattern, expose OData endpoint, and then use Salesforce Connect to consume and display the External Object alongside with the Caseobject. B. C Use an ESB tool with a fire and forget pattern and then publish a platform event for the requested historical data. C. Use an ESB tool with Request-Reply pattern and then make a real-time Apex callout to the ESB endpoint to fetch and display component related to Case object D. Use an ETL tool with a Batch Data Synchronization pattern to migrate historical data into Salesforce and into a custom object (historical data) related to Case object.
Answer: A
Question # 15
Northern Trail Outfitters has had an increase in requests from other business units to
integrate opportunity information with other systems from Salesforce. The developers have
started writing asynchronous @future callouts directly into the target systems. The CIO is
concerned about the viability of this approach scaling for future growth and has requested a
solution recommendation.
What should be done to mitigate the concerns that the CIO has?
Universal Containers (UC) is a global financial company. UC support agents would like to open bank accounts on the spot for a customer who is inquiring ab UC products.
During opening the bank account process, the agents execute credit checks for the
customers
through external agencies. At a given time, up to 30 concurrent rewill be using the service
for
performing credit checks for customers.
What error handling mechanisms should be built to display an error to the agent when the
credit
verification process failed?
A. In case the verification process is down, Use mock service to send the response to the
agent. B. Handle verification process error in the Verification Webservice API in case there is a connection issue to the Webservice if it responds with an error. C. Handle integration errors in the middleware in case the verification process is down, thenthe middleware should retry processing the request multiple times. D. In case the verification process is down, use fire and forget mechanism instead of request and reply to allow the agent to get the response back when the service is bar online.
Answer: B
Question # 17
A new Salesforce program has the following high level abstract requirement: Business
processes executed on Salesforce require data updates between the internal systems and
Salesforce Which three relevant details should a Salesforce Integration Architect seek to
specifically solve for Integration architecture needs of the program?
Which three relevant details should a Salesforce Integration Architect seek to specifically
solve for Integration architecture needs of the program?
Choose 3 answers
A. Source and Target system, Directionality, data volume & transformation complexity long with any middleware that can be leveraged. B. Integration skills, SME availability and Program Governance details. C. Timing aspects - real-time/near real-time (synchronous or asynchronous), batch; update frequency. D. Integration Style Process based, Data based, Virtual integration.E Core functional and non functional requirements for User Experience design, Encryption needs, Community, and license choices.
Answer: A,C,D
Question # 18
Northern Trail Outfitters (NTO) uses different shipping services for each of the 34 countries it serves. Services are added and removed frequently to optimize shipping times and costs.
Sales Representatives serve all NTO customers globally and need to select between valid
service(s) for the customer's country and request shipping estimates from that service.
Which two solutions should an architect propose?
Choose 2 answers
A. Use Platform Events to construct and publish shipper-specific events. B. Invoke middleware service to retrieve valid shipping methods. C. Use middleware to abstract the call to the specific shipping services. D. Store shipping services in a picklist that is dependent on a country picklist.
Answer: B,C
Question # 19
Northern Trail Outfitters is in the final stages of merging two Salesforce orgs but needs to
keep the retiring org available for a short period of time for lead management as it is
connected to multiple public web site forms. The sales department has requested that new
leads are available in the new Salesforce instance within 30 minutes.
Which two approaches will require the least amount of development effort?
Choose 2 answers
A. Configure named credentials in the source org. B. Use the Composite REST API to aggregate multiple leads in a single call. C. Use the tooling API with Process Builder to insert leads in real time. D. Call the Salesforce REST API to insert the lead into the target system.
Answer: A,B
Question # 20
Which WSDL should an architect consider when creating an integration that might be used
for more than one salesforce organization and different met
A. Corporate WSDL B. Partner WSDL C. SOAP API WSDL D. Enterprise WSDL
Answer: B
Question # 21
An Integration Developer is developing an HR synchronization app for a client. The app
synchronizes Salesforce record data changes with an HR system that's external to
Salesforce.
What should the integration architect recommend to ensure notifications are stored for up
to three days if data replication fails?
A. Change Data Capture B. Generic Events C. Platform Events D. Callouts
A subscription-based media company's system landscape forces many subscribers to
maintain multiple accounts and to login more than once. An Identity and Access
Management (IAM) system, which supports SAML and OpenId, was recently implemented
to improve their subscriber experience through self-registration and Single Sign-On (SSO).
The IAM system must integrate with Salesforce to give new self-service customers instant
access to Salesforce Community Cloud.
Which two requirements should the Salesforce Community Cloud support for selfregistration and SSO?
Choose 2 answers
A. SAML SSO and Registration Handler B. OpenId Connect Authentication Provider and Registration Handler C. SAML SSO and just-in-time provisioning D. OpenId Connect Authentication Provider and just-in-time provisioning
Answer: B,C
Question # 23
business requires automating the check and update of the phone number type
classification (mobile vs. landline) for all in-coming calls delivered to their phone
sales agents. The following conditions exist:
1. At peak, their call center can receive up to 100,000 calls per day.
2. The phone number type classification is a service provided by an external service API.
3. Business is flexible with timing and frequency to check and update the records
(throughout
the night or every 6-12 hours is sufficient).
A Remote-Call-In pattern and/or Batch Synchronization (Replication via ETL: System ->
Salesforce) are determined to work with a middleware hosted on custom premise.
In order to implement these patterns and mechanisms, which component should an
integration architect recommend?
A. ConnectedApp configured in Salesforce to authenticate the middleware. B. IoConfigure Remote Site Settings in Salesforce to authenticate the middleware. C. An API Gateway that authenticates requests from Salesforce into the Middleware(ETL/ESB) D. Firewall and reverse proxy are required to protect internal APIs and resource being
exposed.
Answer: A
Question # 24
A company's security assessment noted vulnerabilities on the un managed packages in
their Salesforce orgs, notably secrets that are easily accessible and in plain text, such as
usernames, passwords, and OAuth tokens used in callouts from Salesforce.
Which two persistence mechanisms should an integration architect require to be used to
ensure that secrets are protected from deliberate or inadvertent exposure?
Choose 2 answers
A. Encrypted Custom Fields B. Named Credentials C. Protected Custom Metadata Types D. Protected Custom Settings
Answer: A,B
Question # 25
A company has an external system that processes and tracks orders. Sales reps manage
their leads and opportunity pipeline in Salesforce. In the current state, the two systems are
disconnected and processing orders requires a lot of manual entry on sales rep part. This
creates delays in processing orders and incomplete data due to manual entry.
As a part of modernization efforts the company decided to integrate Salesforce and the
order management system. The following technical requirements were identified:
1. Orders need to be created in real time from salesforce
2. Minimal customization*, and code should be written due to a tight timeline and lack of
developer resources
3. Sales reps need to be able to see order history and be able to see most up to date
information on current order status.
4. Managers need to be able to run reports in Salesforce to see daily and monthly order
volumes and fulfillment timelines.
5. The legacy system is hosted on premise and is currently connected to the Enterprise
Service Bus (ESB). The ESB is flexible enough to provide any methods and connection
types needed by salesforce team.
6. There are 1000 sales reps. Each user processes/creates on average 15 orders per shift.
Most of the orders contain 20-30 line items.
How should an integration architect integrate the two systems based on the technical
requirements and system constraints?
A. Use Salesforce external object and OData connector. B. Use Salesforce custom object, custom REST API and ETL. C. Use Salesforce standard object, REST API and ETL. D. Use Salesforce big object, SOAP API and Dataloader.
Answer: C
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