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A partner wants to self-certify that its app complies with Education Data Architecture (EDA)readiness. The partner needs to certify that its solution is compatible with EDA, or if itduplicates EDA functionality, that it is properly documented and abides by conventions forkey EDA objects.What are two key objects used with EDA?Choose 2 answers.
A. Opportunity B. Affiliation C. Account D. Attribute
Answer: B,D
Explanation: Affiliation and Attribute are two key objects used with EDA. Affiliation is an
object that represents a relationship between a Contact and an Account or another
Contact. Affiliation can be used to track various types of relationships, such as student,
faculty, staff, alumni, donor, or advisor. Attribute is an object that stores additional
information about a Contact or an Applicant that is not captured by other EDA objects.
Attribute can be used to track various types of information, such as test scores, languages,
hobbies, certifications, and documents. Opportunity and Account are not key objects
specific to EDA, but rather standard Salesforce objects. References:
A law school wants a recruitment and admissions system with a multichannel marketingtool, Admission officers want an application portal they can brand. Marketers want anintegrated social listening tool.Which solution set should the consultant recommend?
A. Education Cloud, MuleSoft, Anypoint Platform, Pardot B. Education Cloud, Elevate, Experience Cloud C. Education Cloud, Experience Cloud, Marketing Cloud D. Education Cloud, Nonprofit Cloud, Marketing Cloud
Answer: C
Explanation: The consultant should recommend Education Cloud, Experience Cloud, and
Marketing Cloud as a solution set to meet the requirement of having a multichannel
marketing tool, an application portal they can brand, and an integrated social listening tool
for the law school. Education Cloud is a product that provides solutions for higher
education institutions to manage their recruitment, admissions, student success, and
advancement processes. Experience Cloud is a product that allows users to create and
manage digital experiences for customers, partners, or employees on any device or channel. Marketing Cloud is a product that allows users to create and manage
personalized and targeted marketing campaigns for customers or prospects. The
consultant can help the law school leverage Education Cloud, Experience Cloud, and
Marketing Cloud to create a branded application portal, engage with prospects across
multiple channels, and monitor social media conversations. Education Cloud, MuleSoft
Anypoint Platform, Pardot; Education Cloud, Elevate, Experience Cloud; or Education
Cloud, Nonprofit Cloud, Marketing Cloud are not solution sets that can meet the
requirement of having a multichannel marketing tool, an application portal they can brand,
and an integrated social listening tool for the law school. References:
A university plans to implement Salesforce. The project lead is drafting a communication plan and has asked the consultant to provide examples of communications to send after implementation.Which two communication examples should a consultant recommend?Choose 2 answers
A. User contest B. Post go-live recap C. Teaser email D. Project sponsor profile
Answer: A,B
Explanation: User contest and post go-live recap are two communication examples that
the consultant can recommend to send after implementation. User contest is a type of
communication that encourages users to participate in a competition or a challenge related
to using Salesforce, such as completing a certain number of tasks, earning badges on
Trailhead, or submitting feedback or ideas. User contest can help increase user
engagement, adoption, and satisfaction with Salesforce. Post go-live recap is a type of
communication that summarizes the results and outcomes of the implementation project,
such as key achievements, lessons learned, success stories, or next steps. Post go-live
recap can help celebrate the project completion, acknowledge the project team and
stakeholders, and provide guidance for future improvements. Teaser email and project
sponsor profile are two communication examples that the consultant can recommend to
An elementary school wants to implement an out-of-the-box solution to track enrollments by grade.Which solution should the consultant recommend?
A. K-12 Architecture Kit B. Nonprofit Success Pack C. Education Data Architecture D. Program Management Module
Answer: A
Explanation: The consultant should recommend K-12 Architecture Kit as an out-of-the-box
solution to track enrollments by grade for the elementary school. K-12 Architecture Kit is a
solution that extends EDA to meet the needs of K-12 schools. K-12 Architecture Kit
provides objects and features to track student information, such as grades, attendance,
and program enrollments. The consultant can help the elementary school configure and customize K-12 Architecture Kit to track enrollments by grade using features such as
Grade Enrollment or Grade Level. Nonprofit Success Pack, Education Data Architecture,
and Program Management Module are not out-of-the-box solutions to track enrollments by
The Student Services department wants a way for students and advisors to pictureacademic options more clearly and visualize degree requirements.Which two components should the consultant recommend to meet their needs?Choose 2 answers
A. Success Plans B. Path C. Pathways D. Plan Requirements
Answer: C,D
Explanation: Pathways and Plan Requirements are two components that the consultant
can recommend to meet the requirement of providing a way for students and advisors to
picture academic options more clearly and visualize degree requirements. Pathways is a
component that allows users to create and manage academic plans for students, such as
majors, minors, or certificates. Pathways can help students and advisors picture academic
options more clearly by showing the courses and requirements needed to complete an
academic plan. Plan Requirements is a component that allows users to define and group
the requirements for an academic plan, such as credits, courses, or electives. Plan
Requirements can help students and advisors visualize degree requirements by showing
the progress and status of each requirement for an academic plan. Success Plans and
Path are not components that can meet the requirement of providing a way for students
and advisors to picture academic options more clearly and visualize degree requirements.
An elementary school district has evaluated Nonprofit Success Pack and now wants toevaluate the K-12 Architecture Kit.Which action should the consultant take?
A. Install the K-12 Architecture Kit from the AppExchange. B. Start a new K-12 Architecture Kit trial. C. Make K-12 Architecture Kit record types available to profiles. D. Install the K-12 Architecture Kit from GitHub.
Answer: D
Explanation: The consultant should install the K-12 Architecture Kit from GitHub to
evaluate it for the school district. GitHub is a platform that hosts code repositories and
allows users to collaborate on software development projects. The K-12 Architecture Kit is
a solution that extends EDA to meet the needs of K-12 schools. The K-12 Architecture Kit
provides objects and features to track student information, such as grades, attendance,
and program enrollments. The K-12 Architecture Kit is not available on the AppExchange,
but rather on GitHub as an open source project that users can install and customize.
Installing the K-12 Architecture Kit from the AppExchange, starting a new K-12 Architecture
Kit trial, or making K-12 Architecture Kit record types available to profiles are not actions
that the consultant can take to evaluate it for the school district. References:
A school for continuing education needs to track program costs within its budget and related revenue streams each program brings to the school. Which Salesforce solution should the consultant consider?
A. Accounting Subledger B. Program Management Module C. Grants Management
Answer: B
Explanation: The consultant should consider Program Management Module as a
Salesforce solution to track program costs within its budget and related revenue streams
each program brings to the school for the school for continuing education. Program
Management Module is a product that allows users to manage programs, services, or
interventions for their constituents. Program Management Module can help the school for
continuing education track program costs within its budget and related revenue streams
each program brings to the school by using features such as Programs, Services, Service
Deliveries, or Service Reports. The consultant can also leverage other tools such as
reports, dashboards, or formulas to track and analyze program costs and revenue streams.
Accounting Subledger, Grants Management, or Marketing Cloud are not Salesforce
solutions that can track program costs within its budget and related revenue streams each
program brings to the school for the school for continuing education. References:
How should a consultant document risk for a customer in an Education Cloud implementation?
A. Configure an Early Alert to notify stakeholders. B. Maintain a project health dashboard. C. Recommend a Center of Excellence. D. Share Salesforce resources with the customer.
Answer: B
Explanation: The consultant should document risk for a customer in an Education Cloud
implementation by maintaining a project health dashboard. A project health dashboard is a
tool that provides a visual representation of the status and progress of a project, such as
key milestones, deliverables, issues, or risks. A project health dashboard can help the
consultant document risk for a customer in an Education Cloud implementation by
identifying and tracking potential threats or challenges that may affect the project scope,
timeline, budget, or quality, and providing mitigation strategies or contingency plans.
Configuring an Early Alert, recommending a Center of Excellence, or sharing Salesforce resources with the customer are not ways to document risk for a customer in an Education
What should a consultant recommend to a university that wants a successful Data Governance committee?
A. Create a Center of Excellence queue. B. Set up a Salesforce Adoption Dashboard. C. Refer committee members to Trailhead. D. Use RACI matrix to define member roles.
Answer: D
Explanation: The consultant should recommend to use a RACI matrix to define member
roles for a university that wants a successful Data Governance committee. A RACI matrix
is a tool that clarifies the roles and responsibilities of different stakeholders in a project or a
process, using four categories: Responsible, Accountable, Consulted, and Informed. A
RACI matrix can help the university have a successful Data Governance committee by
defining and communicating who is responsible for making decisions, who is accountable
for ensuring quality and compliance, who is consulted for providing input or feedback, and
who is informed about the outcomes or changes related to data governance. Creating a
Center of Excellence queue, setting up a Salesforce Adoption Dashboard, or referring
committee members to Trailhead are not recommendations for a university that wants a
The career center at a university plans to use Student Success Hub and is preparing toimport student data.In which order should the data be imported?
A. Course, Course Offering, Program Plan, and Affiliation records B. Account, Term, Course, and Course Offering records C. Account, Term, Program Enrollment, and Course records
Answer: C
Explanation: The data should be imported in the order of Account, Term, Program
Enrollment, and Course records for the career center that plans to use Student Success
Hub and is preparing to import student data. The order of data import is important to ensure
that the data is consistent and accurate in Salesforce and that the relationships between
the objects are maintained. The data should be imported in the order of Account, Term,
Program Enrollment, and Course records because these objects have dependencies or
lookups to each other. For example, a Program Enrollment record has a lookup to an
Account record and a Term record, and a Course record has a lookup to a Term record.
Importing the data in this order can help avoid errors or missing data. Course, Course
Offering, Program Plan, and Affiliation records or Account, Term, Course, and Course
Offering records are not correct orders of data import for the career center that plans to use
Student Success Hub and is preparing to import student data. References:
A university wants to track the Biology 101 class for next semester. The class will be heldon Tuesdays and Thursdays from 3:00-4:00 PM in Lecture Hall A. and on Wednesdays andFridays from 1:00-2:30 PM in the adjacent lab facility.Which object in Education Data Architecture (EDA) should a consultant use to meet thisrequirement?
A. Course Offering Schedule B. Time Block C. Program Enrollment
Answer: A
Explanation: The consultant should use the Course Offering Schedule object in EDA to
meet the requirement of tracking the Biology 101 class for next semester that will be held
on Tuesdays and Thursdays from 3:00-4:00 PM in Lecture Hall A and on Wednesdays and
Fridays from 1:00-2:30 PM in the adjacent lab facility for the university. The Course
Offering Schedule object is an object in EDA that allows users to store information about
when and where a course offering is held, such as day of week, start time, end time, or
location. The Course Offering Schedule object can help the consultant meet the
requirement of tracking the Biology 101 class for next semester that will be held on
Tuesdays and Thursdays from 3:00-4:00 PM in Lecture Hall A and on Wednesdays and
Fridays from 1:00-2:30 PM in the adjacent lab facility for the university by creating two
Course Offering Schedule records for the Biology 101 course offering, one for the lecture
sessions and one for the lab sessions, and specifying the day of week, start time, end time,
and location for each record. Time Block, Program Enrollment, or Course Connection are
not objects in EDA that the consultant should use to meet the requirement of tracking the
Biology 101 class for next semester that will be held on Tuesdays and Thursdays from
3:00-4:00 PM in Lecture Hall A and on Wednesdays and Fridays from 1:00-2:30 PM in the
adjacent lab facility for the university. References:
A Recruitment department wants to centralize its recruitment efforts and applicationoperations, and engage with students through social channels like WhatsApp.Which solution should the consultant recommend?
A. Slack B. Admissions Connect C. Student Success Bots
Answer: B
Explanation: The consultant should recommend Admissions Connect as a solution to
centralize its recruitment efforts and application operations, and engage with students
through social channels like WhatsApp for the Recruitment department. Admissions Connect is a product that allows users to manage the entire student recruitment and
admissions lifecycle, from prospecting to enrollment. Admissions Connect can help the
Recruitment department centralize its recruitment efforts and application operations, and
engage with students through social channels like WhatsApp by using features such as
Campaigns, Applications, Application Reviews, or OmniStudio. The consultant can also
leverage other tools such as Marketing Cloud or Social Studio to integrate Admissions
Connect with social channels like WhatsApp. Slack, Student Success Bots, or Einstein
Bots are not solutions that can centralize its recruitment efforts and application operations,
and engage with students through social channels like WhatsApp for the Recruitment
An institution is experiencing record locking and sharing performance issues in aSalesforce org with the Education Data Architecture (EDA). A consultant notices there aremore than 10,000 child records associated to a single parent record.Which object should the consultant review first?
A. Accounts B. Relationships C. Affiliations
Answer: B
Explanation: The consultant should review the Relationships object first when noticing that
there are more than 10,000 child records associated to a single parent record for the
institution that is experiencing record locking and sharing performance issues in a
Salesforce org with EDA. The Relationships object is an object in EDA that allows users to
store information about how two Contacts are related to each other, such as parent-child,
sibling, or spouse. The Relationships object can cause record locking and sharing
performance issues in a Salesforce org with EDA if there are too many child records
associated to a single parent record, such as a Contact with many Relationships or
Affiliations. The consultant should review the Relationships object first when noticing that
there are more than 10,000 child records associated to a single parent record for the
institution that is experiencing record locking and sharing performance issues in a
Salesforce org with EDA by checking if there are any data skew or ownership skew issues
and applying best practices to resolve them. Accounts or Affiliations are not objects that the
consultant should review first when noticing that there are more than 10,000 child records
associated to a single parent record for the institution that is experiencing record locking
and sharing performance issues in a Salesforce org with EDA. References:
University department staff members want to track communication efforts and attendancefor the annual commencement ceremony. They need to report on the engagement resultsof different types of communication methods (email, printed invitations, and so forth).Which of these features should the consultant recommend?
A. Campaign Member Status B. Salesforce Inbox C. Campaign Influence
Answer: A
Explanation: The consultant should recommend Campaign Member Status as a feature to
track communication efforts and attendance for the annual commencement ceremony and
report on the engagement results of different types of communication methods for the
university department staff members. Campaign Member Status is a feature that allows
users to define and track the status or response of a campaign member for a specific
campaign, such as Sent, Opened, Clicked, or Attended. Campaign Member Status can
help the university department staff members track communication efforts and attendance
for the annual commencement ceremony and report on the engagement results of different
types of communication methods by using features such as custom statuses, member
status values, or campaign reports. Salesforce Inbox, Campaign Influence, or Marketing
Cloud are not features that can track communication efforts and attendance for the annual
commencement ceremony and report on the engagement results of different types of
communication methods for the university department staff members. References:
A community college would like to use Admissions Connect and automatically admit applicants if they meet certain criteria. What should the consultant do?
A. Create a new flow. B. Activate the ApplicantCommunityHomePageController Apex class. C. Leverage the existing flow Sample: Application Auto Admit.
Answer: C
Explanation: The consultant should leverage the existing flow Sample: Application Auto
Admit to automatically admit applicants if they meet certain criteria for the community
college that would like to use Admissions Connect. A flow is a tool that allows users to
automate business processes by guiding users through screens, collecting data, or
executing actions. Sample: Application Auto Admit is an existing flow in Admissions
Connect that allows users to automatically admit applicants if they meet certain criteria,
such as GPA or test scores. The consultant can leverage the existing flow Sample:
Application Auto Admit to automatically admit applicants if they meet certain criteria for the
community college that would like to use Admissions Connect by configuring and
customizing the flow to match their admission requirements and policies. Creating a new
flow, activating the ApplicantCommunityHomePageController Apex class, or developing a
custom trigger that checks the submission deadline against the current date are not things
that the consultant should do to automatically admit applicants if they meet certain criteria
for the community college that would like to use Admissions Connect. References:
A university works with business professionals through a continuing education program.Corporate recruiters work with employers to sponsor these programs.Which object should recruiters use to track the progress of sponsorship requests?
A. Campaign B. Opportunity C. Program Plan D. Affiliation
Answer: B
Explanation: Opportunity is an object that recruiters should use to track the progress of
sponsorship requests. Opportunity is an object that represents a potential sale or revenue source for an organization, such as a donation, grant, or sponsorship. Opportunity can be
used to track various information about a sponsorship request, such as amount, stage,
probability, or close date. Campaign, Program Plan, and Affiliation are not objects that
recruiters should use to track the progress of sponsorship requests. References:
A university wants to improve student retention by developing a tool for students to engageat scale, find answers to common questions and resources, and allow students to interact with student organizations.What should a consultant recommend to meet this requirement?
A. Experience Cloud B. Pardot Engagement Studio C. Interaction Studio D. Einstein Bots
Answer: A
Explanation: Experience Cloud is a solution that the consultant can recommend to meet
the requirement of developing a tool for students to engage at scale, find answers to
common questions and resources, and allow students to interact with student
organizations. Experience Cloud is a product that allows users to create and manage
digital experiences for customers, partners, or employees on any device or channel.
Experience Cloud can help the university improve student retention by creating a student
community that provides features such as forums, articles, chat, groups, events, or
surveys. Pardot Engagement Studio, Interaction Studio, and Einstein Bots are not solutions
that can meet the requirement of developing a tool for students to engage at scale, find
answers to common questions and resources, and allow students to interact with student
The IT department at a university has asked its consultant to build a Salesforce integration strategy. Which integration consideration should the consultant outline?
A. Data element B. Salesforce license type C. Sandbox environment
Answer: A
Explanation: The consultant should outline data element as an integration consideration
when building a Salesforce integration strategy for the IT department at a university. Data
element is an integration consideration that refers to the type, format, quality, or volume of
data that will be exchanged between systems. The consultant should outline data element
as an integration consideration when building a Salesforce integration strategy for the IT
department at a university by identifying what data needs to be integrated, how it will be
transformed or mapped, how it will be validated or cleansed, or how it will be stored or
archived. Salesforce license type, sandbox environment, or security model are not
integration considerations that the consultant should outline when building a Salesforce
integration strategy for the IT department at a university. References:
A university wants a Salesforce solution that manages student applications and applicationreviewer assignments.Which solution should the consultant recommend?
A. Program Management Module B. Case Management C. Admissions Connect D. Student Success Hub
Answer: C
Explanation: Admissions Connect is a solution that the consultant can recommend to
meet the requirement of managing student applications and application reviewer
assignments. Admissions Connect is a solution that extends EDA to meet the needs of
higher education admissions and enrollment. Admissions Connect provides features such
as online application management, application review, decision delivery, and reviewer
assignments. The consultant can help the university configure and customize Admissions
Connect to support their recruitment and admissions processes. Program Management
Module, Case Management, and Student Success Hub are not solutions that can manage
student applications and application reviewer assignments. References:
The Executive Education department uses Salesforce to track sales of custom educationprograms to corporations and organizations. The department director needs to know thepipeline of custom programs.How should the consultant meet this business requirement?
A. Create custom report type. B. Use an Opportunity report. C. Set up an Affiliations report. D. Configure a list view.
Answer: B
Explanation: The consultant should use an Opportunity report to meet the business
requirement of showing the pipeline of custom programs for the Executive Education
department. An Opportunity report is a type of report that shows information about
Opportunities, such as amount, stage, probability, or close date. An Opportunity report can
help the department director know the pipeline of custom programs by showing the
distribution and performance of Opportunities by various criteria, such as program type,
account, or owner. Creating a custom report type, setting up an Affiliations report, or
configuring a list view are not ways to meet the business requirement of showing the
pipeline of custom programs for the Executive Education department. References:
A college is using Salesforce to support its recruitment and admissions processes. Thecollege will need to have an online application form, automated bot service, and onlineapplication management.Which two solutions should the consultant recommend?Choose 2 answers
A. Third-party form builder app B. Digital Engagement C. Interaction Studio D. Admissions Connect
Answer: A,D
Explanation: A third-party form builder app and Admissions Connect are two solutions that
the consultant can recommend to meet the requirement of having an online application
form, automated bot service, and online application management. A third-party form builder
app is an application that provides additional features and solutions for Salesforce. There
are many third-party form builder apps on the AppExchange that offer online form creation and submission capabilities, such as web forms, surveys, or quizzes, and capturing data
from them in Salesforce. The consultant can help the college choose an app that meets
their needs and budget. Admissions Connect is a solution that extends EDA to meet the
needs of higher education admissions and enrollment. Admissions Connect provides
features such as automated bot service, online application management, application
review, and decision delivery. Digital Engagement and Interaction Studio are not solutions
that can meet the requirement of having an online application form, automated bot service,
A school is considering leveraging Student Success Hub.Which operational requirement should the consultant confirm?
A. Einstein Bots must be enabled prior to installing Student Success Hub. B. Student Success Hub requires Education Data Architecture (EDA). C. Read, Create and Edit access to Contacts, Accounts, and Cases is required. D. Student Success Hub requires the K-12 Architecture Kit.
Answer: B
Explanation: The consultant should confirm that Student Success Hub requires Education
Data Architecture (EDA) as an operational requirement. Student Success Hub is a solution
that extends EDA to meet the needs of student services and support. Student Success Hub
provides features such as Early Alerts, Success Plans, Pathways, and Advising Events.
Student Success Hub requires EDA to be installed and configured in the Salesforce
environment before installing Student Success Hub. Einstein Bots being enabled prior to
installing Student Success Hub, Read, Create and Edit access to Contacts, Accounts, and
Cases being required, or Student Success Hub requiring the K-12 Architecture Kit are not
operational requirements that the consultant should confirm. References:
Feedback That Matters: Reviews of Our Salesforce Education-Cloud-Consultant Dumps
Jiya MehraApr 30, 2026
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