Salesforce Certified Community Cloud Consultant (SP25)
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Exam Code
Community-Cloud-Consultant
Exam Name
Salesforce Certified Community Cloud Consultant (SP25)
Questions
285 Questions Answers With Explanation
Update Date
04, 29, 2026
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One of the features of Salesforce Communities is being able tonest Topics (i.e. Level 1(parent), Level 2, Level 3) what is the maximum number of topics you are able to create foreach level?
Universal Containers built a Community to expose Leads and Opportunities totheirresellers.They set up partner accounts with two roles and granted Super User access tothe Sales Executivesusers who are created at the top level of the account role hierarchy.Universal Containers has thefollowing requirements to expose dashboards to theirpartners: - Partners can NOT modify the dashboard- Partners only see data within theiraccount- Partners see all the data on the partner accountHow should the Salesforce Adminfulfil these requirements?
A. Select the \Run as logged in user option for the dashboards. B. Select the Channel Manager as the running user for the dashboards. C. Select the owner of the partner account as the running user for the dashboards. D. Select the Sales Executive as the running user for the dashboards.
Answer: D
Question # 3
A Salesforce Admin needs to enable public access, such that Community collaborationfeatures are accessible to guest users. How should the Salesforce Admin perform this task?
A. Create public-free web pages and use Community only for authenticated users. B. Create Force.com sites and update guest user login access. C. Allow users to access the Community with guest user login credentials. D. Enable "Public can access the community" checkbox under General Settings inCommunity Builder.
Answer: B
Question # 4
What is the maximum number of keyword list criteria in Moderation Settings yourSalesforce Org (not Community) can have?
A. 10 B. 20 C. 30 D. 50 E. 40
Answer: C
Question # 5
How should the Salesforce Admin meet this requirement? Universal Containers creates aCommunity for their partners. Members of the Community should not be able to participatein discussions with other members. However, users from the same partner should be ableto hold discussions amongst themselves.
A. Create a sharing group for partner accounts under Sharing Settings. B. Deselect Community User Visibility under Sharing Settings. C. Update the Internal User record to Private under Sharing Settings. D. Turn off Portal User Visibility under Sharing Settings.
Answer: B
Question # 6
Universal Containers Community Manager needs to set up Reputation. Which two tasksshould the Community Manager perform to meet this requirement? Choose 2 answers
A. Create a custom Lightning component for Reputation and add it to the homepage B. Configure Reputation points and levels in the Community Management console C. Enable Reputation in the Community D. Add the Reputation Leaderboard component to a page in the Community E. Add a Visualforce Reputation Leaderboard component
Answer: B,C
Question # 7
What are three ways you can maximize engagement within your SalesforceCommunity?
A. Ompany Branding and a Custom Domain B. Reputation Points & Levels C. Frequent Promotions D. Establish Etiquette Rules E. Measure Community Success
Answer: B,D,E
Question # 8
Universal Containers needs to use their corporate portal to authenticate Community users,allowing users access to the Community after they have successfully logged into the Portal.What should the Salesforce Admin do in the Communities to support this loginrequirement?
A. Enable Guest User access in Communities to support seamless access to Communitiesfrom the Portal B. Configure Single Sign -on in Salesforce and reuse the federated authenticationproviders in the Community C. AddSocial -Sign -on to allow users to log in from the Portal without signing into theCommunity D. Enable Community login support for employees in the Portal configuration
Answer: D
Question # 9
Northern Trail Outfitters uses Salesforce internally and needs tolaunch a Community fortheir customers. • Northern Trail Outfitters works with a survey partner and needs to extendthat capability to the Community users. • Northern Trail Outfitters works with an electronicsignature partner and needs to extend thatcapability to the Community users. • ThisCommunity needs to be built with the Customer Service Template. All integrations must bemobile— first. • Both partners have Community Lightning Components available. Whatshould a Salesforce Admin do to accomplish this task?
A. Design and develop an API-level integration with the Survey and electronic signaturepartners and make it available for Community users. B. Install and configure the non-Lightning Components for surveys and electronicsignatures available from the Partners C. Install and configure the Community Lightning Components for surveys and electronicsignatures available from the two Partners. D. Design and develop custom Community Lightning Components for surveys andelectronic signatures.
Answer: C
Question # 10
What declarative Community Branding features are available in the Community Builder?[Pick 3]
A. Custom Fonts B. Company Logo C. Accessibility Colours Selection D. Overlay Colour E. Header Fonts
Answer: B,D,E
Question # 11
When allowing external users to Create and Edit reports, what important step must yourcomplete first?
A. Enable Read and Write to Reports on the Community Profile B. Enable the Enhanced Sharing Model C. Create a Permission Set with Create and Edit reports checked so that you can managewhich users within the Community are able to create Reports D. Share each Report and Dashboard Folder required with the respectivecommunityprofiles? E. Ensure that Create and Edit reports in checked on the Community Profile
Answer: B
Question # 12
Select two ways you are able to integrate Google Analytics with atemplate basedCommunity. 2Answers
A. Community Builder >> Settings > > Analytics Setup B. Community Builder >> Settings >> Advanced >> Google Analytics Tracking C. Community Builder >> Settings >> Advanced >> Edit Head Markup D. Setup Menu >> Google Analytics >> Communities E. Community Manager >> Settings >> Advanced >> Google Analytics Tracking
Answer: B,C
Question # 13
Which is currently not a valid pre-built Social Sign-on Authentication provider?
A. GitHub B. LinkedIn C. Facebook D. Janrain E. Google F. Box G. Twitter
Answer: F
Question # 14
Universal Containers creates a Napili template -based Community for their customers. Dueto the company's large knowledge base, the VP of Support is concerned about showing along list of articles to members when they select aTopic. The list must only contain tenarticles. Which standard functionality should a Community Manager use to accomplish thistask?
A. Set the Number of Articles property inside the Page Editor B. Update Knowledge Settings inside Setup C. Make sure Top Articles for Topics is enabled in Community Management D. Add the Top Articles component inside the Community Builder
Answer: A
Question # 15
A Salesforce ISV partner is creating a Lightning Bolt Solution for a healthcare use case.What should the Community Cloud consultant use to distribute the Lightning Bolt solution?
A. Managed Package B. MetadataAPI C. Change Set D. Unmanaged Package
Answer: A
Question # 16
Your team has drafted and published Knowledge Articles for the Customer Communitybutthey are not visible to external users. What is one reason why this may be the case?
A. Knowledge Articles for Communities is not enabled B. View Knowledge Articles has not been checked on the Community Profile C. Knowledge Articles for Customers is not enabled D. Customer sharing has not been checked on the Knowledge Article E. The Articles are being viewed on unsupported mobile devices
Answer: D
Question # 17
Universal containers want to make sure their customers can get access to their(authenticated) customer community on demand. What are the steps required to set upCommunity Self Registration?
A. Enable Self Registration in the Community Builder and modify the Communities SelfRegistration APEX controller with the Community ID B. Enable Self Registration in Community Settings and modify the Communities SelfRegistration APEX controller with the Account ID C. Enable Self Registration in Community Settings and modify the Communities SelfRegistration APEX controller with the Community ID D. Enable Self Registration in Settings and modify the profile lookup to associate the profileto the new user on creation E. Enable Self Registration in the Community Manager and modify the Communities SelfRegistration APEX controller with the Account ID
Answer: E
Question # 18
What are three advantages of adjusting the mark-up code on the page <head> inCommunity Builder? Choose 3 answers
A. Ability to defineiframe settings B. Optimizing the load times of certain typefaces C. Optimizing SE by adjusting the SE meta tags for search engines D. Custom JavaScript blocks E. Custom, analytics code, such as Google Analytics
Answer: A,B,E
Question # 19
Universal Containers built a Communityon the Customer Service Template. The SalesforceAdmin customized a few pages by adding custom-built Lightning components. TheSalesforce Admin upgraded the template to the latest version. What is the status of thecustom Lightning components on the pageafter the upgrade?
A. The Lightning components are on the page and load as expected. B. The Lightning components are NOT on the page, but are available in CommunityBuilder. C. The Lightning components are on the page, but will NOT load until the Community ispublished. D. The Lightning components are neither on the page nor in Community Builder.
Answer: D
Question # 20
Universal Containers needs to use their corporate portal to authenticate Community users,allowing users access to the Communityafter they have successfully logged into the Portal.What should the Salesforce Admin do in the Communities to support this loginrequirement?
A. Add Social-Sign-on to allow users to log in from the Portal without signing into theCommunity. B. Enable Guest User access in Communities to support seamless access to Communitiesfrom the Portal. C. Configure Single Sign-on in Salesforce and reuse the federated authentication providersin the Community. D. Enable Community login support for employees in thePortal configuration.
Answer: C
Question # 21
Universal Containers adds e -commerce capability to its Communitybuilt on the Napilitemplate. They track customer shipments in a Salesforce custom object. How should theSalesforce Admin expose customer shipment data in Community Builder?
A. Create an object page associated to the Shipment object B. Create a standard page associated to the Shipment object C. Clone an object page and associate it to the Shipment object D. Clone a standard page and associate it he Shipment object
Answer: B
Question # 22
A Salesforce Admin is launching a newCommunity in the Napili template for approximatelyone million members. The Community is built with native Community template features andis within published member limits. Which three actions should the Salesforce Admin takebefore the Community launches? Choose 3 answers
A. Prepare for cases logged by Community members and automation around autoresponse, case assignment, and escalation rules B. Performance test the Community with a large number of members with increasedactivity C. Test the Community for member activity, including cases and articles D. Formalize the member registration process, including automating the accountassignment or person account creation E. Make sure customers are NOT members of other Salesforce Communities
Answer: A,C,D
Question # 23
You want to make sure that you drive adoption, monitor engagement, and build a vibrantcommunity. What should an Administrator do to achieve this?
A. Build up a network of brand ambassadors and make them moderators in yourcommunity B. Develop a lightning component that runs frequent promotions C. Install the Communities Reports and Dashboards package from the AppExchange D. Develop Reports and Dashboards built of the Network Object to understand insightsfrom your communit E. Ensure that you have community promotions built into your Journey Builder onMarketing Cloud
Answer: C
Question # 24
Universal Containers needs to use capabilities in Salesforce Communities to enable SocialSign -on for their customers. What should the Salesforce Admin do to enable users to usetheir Social Sign -on?Discuss
A. Create a custom login page with Social Sign -on capabilities, including authenticationproviders. B. Enable Social Sign -on in the Community management preferences menu. C. Set up the authentication provider for Social sites and add the Social Sign -oncomponentto the login page. D. Configure Community Sign -on at the social web site to make sure the user isauthenticated and provided access.
Answer: C
Question # 25
Universal Containers has built Visualforce pages for the bid process with integration to theiron-premise system, and they use these pages internally. Universal Containers wants tolaunch a Community and reuse these pages for their contractors and vendors.Community members should be able to:- Search and find articles on standard operating procedures.- Submit invoices and receive status updates.- Submit bids and receive updates.How should the Salesforce Admin build this Community?
A. Build a community in the external website and integrate with Salesforce for bidprocesses and other information. B. Provide access to the internal Salesforce org and limit access by profiles. C. Select the Site.com Template with the Navigation menu for invoices andbid processes. D. Use the Salesforce Tabs + Visualforce template and add the tabs for differentrequirements.
Answer: D
Feedback That Matters: Reviews of Our Salesforce Community-Cloud-Consultant Dumps
Anna HallApr 30, 2026
Passed the Community Cloud Consultant exam just now! The practice questions provided by MyCertsHub were spot-on, particularly with regard to sharing rules and navigation topics.
Marley BrooksApr 29, 2026
MyCertsHub really helped me get ready for this certification, which goes into great detail about real-world implementation scenarios. Their examples of community moderation, audience targeting, and user roles were extremely useful. Strongly recommended!
Fletcher LewisApr 29, 2026
Passing the Community Cloud Consultant exam gave me more confidence in projects that involve clients. The structured learning path offered by MyCertsHub made even the difficult aspects, such as delegation and customization, simple to comprehend.
Mila BouchardApr 28, 2026
With visibility rules and integrations, Experience Cloud can quickly become complicated. Everything was broken down in a clear and useful manner by MyCertsHub. Thanks to their detailed resources, I passed the Community Cloud Consultant exam on my first attempt.