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Salesforce ADM-201 Sample Question Answers
Question # 1
An administrator at Northern Trail Outfitters is creating a validation rule.
Which two functions should the administrator use when creating a validation rule?
Choose 2 answers
A. Formula return type B. Error condition formula C. Error message location D. Rule active date
Answer: B,C
Question # 2
The Marketing team at Cloud Kicks uses campaigns to generate product interest. They
want custom picklist values for the campaign member Status field for each campaign they
run, currently, they ask the administrator to add or delete values, but this is very time
consuming.
Which two user permission should allow the Marketing team to customize the campaign
member status picklist values themselves?
Choose 2 answers
A. Create and Edit for Campaign Member B. Marketing user feature license C. Customize Application permission D. Edit permission for campaigns
Answer: B,D
Question # 3
Ursa Major Solar wants its sales reps to be aware when they are speaking with high-profile
customers.
Which two options should be added to the Lightning record pages to achieve this?
Choose 2 answers
A. Custom Component B. Highlight Panel C. Action and Recommendations D. Component Visibility Filter E. Rich Text Area
Answer: A,C
Question # 4
The standard Lead Rating field has picklist values of Hot, Warm, and Cold. A list of new
leads was importance without errors even though several records had the value of Unrated
in the Rating field.
How were these records added without error?
A. The Restricted picklist checkbox was unchecked. B. Field-level security was set to Visible for all profiles. C. A global picklist value set was used to populate the picklist. D. The Add to All Record Types checkbox was selected.
Answer: A
Question # 5
The administrator at AW Consulting has created a custom picklist field. Business users
have requested that it be a text field. The administrator attempts to change the field type
but, is unable to because it is referenced by other functionalities.
Which functionality is preventing the field type from being changed?
A. Formula fields B. Record types C. Visualforce D. Javascript
Answer: D
Question # 6
Support reps at Cloud Kicks (CK) are reporting that when they try to close a case, the
Closed option in the Case Status picklist is missing. CK has asked the administrator to find
a solution.
Why are the support reps unable to see the Closed option in the specified piclist?
A. The Case record type is missing Closed as a picklist value. B. The Close Case page layout must be used to close a case. C. The Show Closed Statuses m Case Status Field checkbox is set to the default. D. The Support Process being used omits Closed as a status choice.
Answer: A
Question # 7
An administrator is planning to use Data Loader to mass import new records to a custom
object from a new API.
What will the administrator need to do to use the Data Loader?
A. Add a permission set that allows them to import data. B. Append their security token at the end of their password to login. C. Use the Data Import Tool to mass import custom object records. D. Reset their password and their security token.
Answer: D
Question # 8
Ursa Major Solar has a path on Case. The company wants to require its users to follow the
status values as they are on the path. Agents should be prohibited from reverting the Case
back to a previous status.
Which feature should an administrator use to fulfill this request?
A. Predefined Field Values B. Global Value Picklists C. Dependent Picklists D. Validation Rules
Answer: D
Question # 9
Which setting on a profile makes a tab hidden in the All App Launcher or viable in arty app,
but still allows a user to view records that would normally be found under this tab?
A. Object Permissions B. App Permissions C. Pig wide Defaults D. Tab Settings
Answer: D
Question # 10
The administrator for AW Computing is working with a user who is having trouble togging in
to Salesforce.
What should the administrator do to identify why the user Is unable to log in?
A. Review the login history for the user. B. Check the attempted logins by running the setup audit trail. C. Pull the password history to ensure the password policy was followed. D. Reset the security token for the profile.
Answer: A
Question # 11
Cloud Kicks (CK) stores information about specific customers in Contacts and information
about shoes and accessories in a custom Merchandise object.
What should the CK administrator use to represent that Contact can be interested in
multiple pieces of Merchandies?
A. Hierarchy column B. Lookup filter C. Formula field D. Junction object
Answer: C
Question # 12
The administrator at Universal Container has created two objects: Containers_c
Purchase_c, Management has requested that all container records display on purchase
records in Salesforce.
Which type of relationship between Containers_c and Purchase_c should satisfy the
requirement?
A. Roll-Up Summary field B. Formula field C. Master-detail field D. Lookup field
Answer: B
Question # 13
A Sales user is trying to manage Campaign Members for an upcoming networking event.
The user can view the Campaign, but add new Campaign Members or update Member
statuses.
How can an administrator troubleshoot this problem?
A. Create a permission set to allow the user to edit Campaign Members. B. Provide the user access to both Leads and Contacts to edit all Members. C. Make sure the Marketing User Checkbox is checked on the user record page. D. Run a Campaign report and update any Member information via Data Loader.
Answer: C
Question # 14
The IT manager at universal Containers is doing an audit of the systems security.
Mow should the administrator provide a summary of the org's security health?
A. Change the Organization-Wide Default to private to restrict visibility. B. Turn on Event Monitoring to track user events. C. Download the last six months of user login data. D. Run a Health Check to identify vulnerabilities.
Answer: D
Question # 15
What will happen to the Chatter post in this situation?
A. The pending Chatter post will be canceled. B. The pending Chatter post will be sent on the 10th of the month C. The pending Chatter post will be will be paused. D. The pending Chatter post will be sent in 30 days.
Answer: D
Question # 16
What will happen to the Chatter post in this situation?
A. The pending Chatter post will be canceled. B. The pending Chatter post will be sent on the 10th of the month C. The pending Chatter post will be will be paused. D. The pending Chatter post will be sent in 30 days.
Answer: D
Question # 17
Universal Containers has a private sharing model for Opportunities and uses Opportunity
teams. Criteria-based sharing rules a sales rep at Universal Containers leaves the
company and their user record is deactivated. The rep is later rehired in V administrator
activates the old user record. The user is added to the same default Opportunity teams but
h no longer able records the user worked on before leaving the company.
What is the likely cause?
A. The stage of the Opportunity records was changed to closed lost. B. Permission sets were removed when the user was deactivated. C. The record type of the Opportunity records was changed. D. The records were manual shared with the user.
Answer: D
Question # 18
Marketing users at Cloud Kicks should be able to view and edit converted leads. The
administrator has assigned them permission set with the View and edit Converted Leads
permission.
Which two ways can the marketing users now access converted leads for editing?
Choose 2 answers
A. Find them in the global search result. B. Search the Recent Records component on the homepage. C. Utilize a list view where lead status equals Qualified. D. Use the Data Import Wizard,
Answer: C
Question # 19
Northern Trail Outfitters is using one profile for all of its marketing users, providing readonly
access to the Campaign object. A few marketing users now require comprehensive edit
access on
Campaigns.
How should an administrator fulfil this request?
A. Permission sets B. Organization-wide defaults C. Marketing user checkbox D. Field-level security
Answer: C
Question # 20
The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise
sales
across the different teams. The key place of data is the total of all sales for the year and the
progress to
the enterprise sales goal.
What dashboard component will effectively show this number and the proximity to the total
goal as a
single value?
A. Table B. Stacked Bar C. Donut D. Gauge
Answer: D
Question # 21
Universal Containers wants to provide reseller partners with discounted prices on the
products they purchase.
How should an administrator configure this requirement?
A. Add a Partner_Discount_c field to the Opportunity B. Build separate reseller partner products. C. Use a different Opportunity record type. D. Create a separate PriceBook for reseller partners.
Answer: D
Question # 22
Universal Containers has three separate lines of business. Each line has specific fields thatmust be displayed to users. However, the fields needed by the sales team are differentthan the fields needed by the service team.How should the administrator configure this requirement?
A. Create two record types, each with 3 page layouts. B. Create one recordtype with six Page Layouts. C. Create three record types, each with 2 page layouts. D. Create six record types, each with 1 page layout.
Answer: C
Question # 23
What should an administrator use as an identifier when importing and updating recordsfrom aseparate financial system?
A. Auto-Number field? B. External ID C. Rich text field D. Record ID
Answer: B
Question # 24
Northern Trail Outfitters has the Case Object set to private. The support manager raised aconcern thereps have a boarder view of data than expected and can see all cases on their groupsdashboards.What could be Causing reps to have inappropriate access to data on dashboards?
A. Dashboard Filters B. DashboardSubscriptions C. Dynamic Dashboards D. Public Dashboards.
Answer: C
Question # 25
Universal Containers has enabled Data Protection and Privacy for its org.Which page layouts will have the Individual field available for tracking data privacyinformation?
A. Case and Opportunity B. Account and User C. Contact, Lead, and Person Account D. Individual, User, and Account
Answer: B
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