Microsoft AB-100 dumps

Microsoft AB-100 Exam Dumps

Agentic AI Business Solutions Architect
877 Reviews

Exam Code AB-100
Exam Name Agentic AI Business Solutions Architect
Questions 88 Questions Answers With Explanation
Update Date 04, 14, 2026
Price Was : $142.2 Today : $79 Was : $160.2 Today : $89 Was : $178.2 Today : $99

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Microsoft AB-100 Sample Question Answers

Question # 1

A company has a Microsoft Power Platform environment that contains Microsoft Dataverse data. You create a Microsoft Copilot Studio agent named Agent1 that processes the Dataverse data. You discover that Agent1 fails to return relevant or accurate results. You need to improve the quality and reliability of data grounding. What should you do? 

A. Use an adaptive card in Agent1. 
B. Add example user inputs to the training data of Agent1. 
C. Verify and cleanse the Dataverse data. 
D. Retrain Agent1. 



Question # 2

A company has a Microsoft Power Platform solution that contains the following components: • Microsoft Dataverse tables • A Microsoft Power Bl workspace named WS1 • A canvas app named App1 that uses Dataverse • A Power Bl semantic model that connects to Dataverse by using DirectQuery You plan to use generative Al to provide answers to queries based on a subset of corporate data. You need to ensure that the data is available as a grounding data source for Al systems. What should you do? 

A. Export the semantic model. 
B. Share WS1. 
C. Populate a Dataverse table. 
D. Endorse the semantic model. 



Question # 3

What should you configure for the custom Al agent? 

A. Azure OpenAI reasoning models 
B. generative orchestration 
C. classic orchestration 
D. Al-assisted evaluators 



Question # 4

You are evaluating a Microsoft Copilot Studio agent that supports Microsoft Dynamics 365 Customer Service representatives. You need to recommend a testing solution that meets the following requirements: Evaluates agent effectiveness during active sessions Validates whether the agent delivers accurate and helpful responses Provides measurable, actionable insights for continuous improvement What should you recommend? 

A. Track resolution, deflection, and accuracy by using dashboards and use scripts to ensure consistent responses. 
B. Perform load testing to validate how the agent scales under a high chat volume. 
C. Review historical tickets to find agents that have the shortest resolution times. 
D. Measure uptime and page load times.



Question # 5

A company has a Microsoft Foundry generative Al model. You need to evaluate the model's output to measure the overall quality and coherence of generated responses. The evaluation must use GPT-4o as a judge and return a numeric score for each output. Which type of metric should you use? 

A. Groundedness 
B. Al quality (NLP) 
C. risk and safety 
D. Al quality (Al assisted) 



Question # 6

A company has an AI solution that uses Azure OpenAI models. You need to recommend a governance solution that monitors and audits changes to model configurations and data usage. The solution must minimize administrative effort. What should you include in the recommendation?

A. Azure Monitor 
B. Azure Stream Analytics 
C. Azure API Management 
D. Azure Policy 
E. Microsoft Purview 



Question # 7

You need to design an application lifecycle management (ALM) process for a Microsoft Power Platform environment that contains a solution named Solution1. Solution1 must include a custom connector for Copilot in Microsoft Dynamics 365 Customer Service. Solution1 must meet the following requirements: • Ensure that the custom connector can be deployed consistently across environments as part of the ALM process. • Allow the custom connector to be edited only in the development environment. What should you include in the design?

A. Share the custom connector. 
B. Add the custom connector to Solution1. 
C. Create the custom connector in the default solution. 
D. Add the custom connector to GitHub. 



Question # 8

A company uses a fine-tuned Microsoft Foundry model that requires frequent updates as new customer feedback becomes available. You need to design an application lifecycle management (ALM) process that meets the following requirements: Data changes must be tracked and versioned. The model must be retrained consistently by using approved training data. Which two actions should you include in the design? NOTE: Each correct selection is worth one point. 

A. Associate the storage location to the fine-tuning job. 
B. Create a content filter. 
C. Store the training data in Azure Files. 
D. Upload the training data to Microsoft Foundry data files. 
E. Store the training data in Azure Blob Storage that has version control enabled. 



Question # 9

A company has a canvas app named App1 in a Microsoft Power Platform environment named Env1. Env1 uses a customer-managed key for data encryption. App1 connects to multiple data sources to retrieve and update customer and order information. You need to recommend a solution to add Microsoft Copilot components to Appl. The solution must NOT modify the current security or encryption configurations of Env1. What should you include in the recommendation? 

A. Duplicate App1 and republish the app in Env1. 
B. Enable Copilot features for Env1. 
C. Modify the data sources of App1 to make them compatible with Copilot. 
D. Move App1 to a new environment that uses Microsoft-managed keys. 



Question # 10

What should you recommend to assist the CTO with the prebuilt agent selection process? 

A. Agent management 
B. Immersive Home
 C. Lifecycle Services (LCS) 
D. Copilot Studio 



Question # 11

A company has Microsoft 365 Copilot agents. You need to design a security solution for the agents. The solution must meet the following requirements: Identify and mitigate potential risks that relate to AI use. Protect AI apps and the sensitive data processed or generated by the agents. Support responsible AI governance by retaining and logging interactions, detecting policy violations, and investigating incidents. Which two components should you include in the design? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point. 

A. Microsoft Purview 
B. Azure AI Content Safety 
C. role-based access control (RBAC) in Microsoft Foundry 
D. Microsoft Defender 



Question # 12

A retail company plans to deploy Microsoft Copilot Studio agents to support: Microsoft Dynamics 365 Commerce scenarios. A Microsoft Power Apps inventory management solution. You need to recommend a solution to organize product catalog data as a consistent source for multiple AI systems. What should you recommend? 

A. Let each agent scrape product details from Microsoft SharePoint Online libraries. 
B. Store the product catalog data in a separate custom table for each agent. 
C. Configure prompts to pull product details from the PDFs of external vendors. 
D. Centralize the product catalog data in Microsoft Dataverse and expose the data to both agents. 



Question # 13

A company has a Microsoft Foundry agent that summarizes customer feedback and recommends products to customers. The agent references data from multiple knowledge sources. Users report that the agent response time is slow. Telemetry data shows that the agent frequently reaches its token usage limit You need to recommend a solution to reduce token usage without degrading the quality of the generated responses. What should you recommend?

A. Chunk documents during indexing.
 B. Lower the maximum token usage limit for the responses. 
C. Reduce the number of knowledge sources used by the agent. 
D. Reconfigure the prompts to limit the amount of retrieved content from the knowledge sources. 



Question # 14

A company uses Microsoft Dynamics 365 Sales to manage leads that are stored in a Microsoft Dataverse table named Lead and use non-standard terminology and custom columns. You need to configure business terms in the Lead table so that Microsoft Copilot controls can summarize the leads efficiently. The solution must minimize administrative effort. How should you configure the business terms? 

A. Combine all the fields into one custom field. 
B. Map the field display names as business terms. 
C. Add the schema names as business terms. 
D. Create new business terms for each field. 



Question # 15

A company has an Azure environment that supports multiple business units. The company plans to implement an Al solution that will perform sentiment analysis on customer product reviews. You need to evaluate the potential cost of the solution to support return on Al investment (ROAI) analysis. What should you use? 

A. Total Cost of Ownership (TCO) Calculator 
B. Azure Reservations 
C. Azure pricing calculator 
D. Azure Monitor 



Question # 16

A company has Microsoft Foundry agents that generate responses by using Azure OpenAI resources. The agents are deployed to both the United States and Europe. A company mandate states that the agents and their grounding data must adhere to data residency and movement regulations. You need to recommend a governance solution for the agents. What should you include in the recommendation?

A. Microsoft Defender for Cloud 
B. Azure Policy 
C. Azure Monitor 
D. Microsoft Purview 



Question # 17

A company has an AI business solution. You need to extend the solution so that Microsoft 365 Copilot can invoke external logic hosted in Azure services. What should you include in the solution? 

A. Microsoft Copilot Studio skills 
B. Microsoft Power Platform connectors 
C. custom engine agents 



Question # 18

A company has a Microsoft Copilot Studio agent that uses generative Al to assist Microsoft Dynamics 365 Customer Service representatives. The agent currently exhibits a low resolution rate and a high escalation rate. You need to identify the issue. What should you use? 

A. the Insights tab from the Search & intelligence settings of the Microsoft 365 admin center 
B. the Copilot hub in the Power Platform admin center 
C. the Agent dashboard of Dynamics 365 Customer Service historical analytics 
D. the Analytics tab in Copilot Studio 



Question # 19

A company has a Microsoft Dynamics 365 Sales environment that has Microsoft Copilot enabled. You need to customize Copilot by tailoring how opportunity summaries are generated or how they are presented to users. Solution: You add the opportunity summary widget to the Opportunity form. Does this meet the goal? 

A. Yes 
B. No 



Question # 20

A manufacturing company wants to deploy an agent that will automate supplier invoice processing. You are designing a solution to evaluate the financial implications of the deployment. The company is especially concerned about budget overruns. You need to ensure that the solution considers the total cost of ownership (TCO), the expected savings from using automation, and whether to extend the existing Al capabilities. What should you include in the design? 

A. adopting prebuilt agents to reduce the deployment time 
B. a return on Al investment (ROAI) analysis 
C. a break-even analysis only 
D. training a custom model 



Question # 21

Which two components for the custom Al agent should you include in the application lifecycle management (ALM) process? Each correct answer presents part of the solution. NOTE; Each correct selection is worth one point. 

A. anX++ model 
B. a ZIP package 
C. an Azure package 
D. a Microsoft Power Platform solution 
E. a Cloud Scale Unit (CSU) package 



Question # 22

A company uses a Microsoft Copilot Studio agent to automate tasks in a web app. During testing, you discover that the automation sometimes fails because of frequent changes to the app s user interface. You need to recommend a solution to ensure that the agent successfully automates the tasks. The solution must minimize changes to the agent. What should you include in the recommendation?  

A. conversation topics in Copilot Studio 
B. an agent flow in Copilot Studio 
C. Computer Use in Copilot Studio 
D. custom models in Azure Al Studio 



Question # 23

You need to recommend a security solution for agents in a Microsoft Power Platform environment. The agents must use only approved connectors and services. The solution must prevent the agents from accessing sensitive data. What should you recommend? 

A. Enable customer-managed keys in Microsoft Dataverse. 
B. Deploy data loss prevention (DLP) policies in Power Platform. 
C. Configure Azure Monitor to capture connector activity logs. 
D. Enable a Microsoft Dataverse audit. 



Question # 24

A company has a Microsoft Copilot Studio agent that uses custom connectors to interact with enterprise APIs. You need to recommend an application lifecycle management (ALM) process to ensure that the connectors are deployed consistently across development, test, and production environments and meet governance and traceability requirements. What should you recommend?

 A. Deploy the APIs as Azure Functions. 
B. Manage the connectors as solution components and deploy the components by using ALM pipelines. 
C. Maintain connector definitions in environment variables. 
D. Export and import the connectors between the environments as unmanaged solutions. 



Question # 25

Which framework should you use for the infrastructure migration? 

A. Microsoft Cloud Adoption Framework for Azure 
B. Success by Design 
C. Microsoft Power Platform Center of Excellence (CoE) 
D. Microsoft Power Platform Project Setup Wizard 



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