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ISTQB ATM Sample Question Answers
Question # 1
Which of the following would you expect to be most likely an example of a demotivating factor for testers?
K2 1 credit
A. The management asks the testers to be kept informed about the intensity, quality and results of testing B. The testers’ recommendations to improve the system or its testability are adopted by the development team C. The same regressions tests are manually executed by the same testers, for every product release, without regression
test tools D. The testers are assessed on whether and how often they detect important and critical failures E. Test quality is measured by counting the number of customer/user reported problems.
Answer: C,E
Question # 2
An agile development team decides to hire a tester who has always workeD.
- in independent test teams, reporting the problems found in a defect tracking system
- in safety-critical projects, with a stronger focus on the quality of the product than on time and budget.
This agile team is focused on short-term goals to get the product released on time and within budget.
Which of the following answers would you expect to be most likely true in this scenario?
K2 1 credit
A. Agile teams like the presence of a tester in their teams and the tester will be able to adapt to the new context without any issue B. The developers will immediately follow the guidelines described by the tester C. The tester can continue to report the problems found in a defect tracking system and be more focused on the quality
than on time and budget constraints D. The tester’s mission could be to verify adherence to requirements, instead of reporting formally the problems in a
defect tracking system
Answer: D
Question # 3
Which of the following would you expect to be most likely an example of a motivating factor for testers?
K2 1 credit
A. The resources allocated for the testing activities are not sufficient and don’t allow the testers to contribute to the
quality of the product B. The testers contribution to the quality of the software products developed from an organization is recognized with
increased responsibilities C. The same regressions tests are executed manually by the same testers, for every product release, without any
progression in content D. The testers are asked to perform, in parallel with their testing tasks, other tasks unrelated to their testing
responsibilities
Answer: B
Question # 4
Assume you are managing the system testing execution phase of a project.
The system test execution period for that project is scheduled for eighteen weeks and the release date is scheduled at the end of system testing.
During the sixth week of system test execution, at the staff meeting, the project manager informs you that the project
deadlines are changed and the release date that is only three weeks ahead.
This new release will not allow the completion of the system tests. Suppose also that you have followed a risk-driven test
approach for this project.
Which of the following statements represents the worst way to lead your test team in the next three weeks?
K2 1 credit
A. Neglect your management activities and work side-by-side with your test team executing tests B. Considering the executed tests, you should reduce the test coverage back on the risk analysis and adjust downward the
priority of the associated risk items C. Convince all the people of your test team that each of them is an important and needed member, and that their
contribution is fundamental to the success of the team D. Favor and encourage a proactive attitude where people ask for new tasks as soon as they finish their current tasks
Answer: A
Question # 5
Assume you are managing a test automation project for a mission-critical system.
Because vendor provided tools and open source solutions don't meet the needs of this project, you ask your test team to
develop a custom automation framework.
Which of the following management issues associated to the development of this custom automation framework is least
likely to manage?
K2 1 credit
A. Proper testing for the custom automation framework must be performed B. The custom automation framework will require an adequate documentation C. The changes to the custom automation framework should be communicated to all external users of this tool under the
GNU license D. The custom automation framework will need proper maintenance
Answer: C
Question # 6
After a selection process you have selected a test management tool that is going be introduced in your organization and
used by your test team in a pilot project.
You have already identified the member of your test team who will be the administrator of the tool, since he/she has a
significant experience with the administration of test management tools and so he/she is able to make effective and
efficient up-front decisions about "how" the tool will be used. You have also developed a training plan for the other
members of your test team.
In collaboration with the administrator of the tool you have also devised standard ways of
managing, storing and maintaining the tool and its assets including backup/restore procedures.
You have also analyzed standard formats supported by the tool (CSV, XLS, XML, etc.) to export, import and archive all
the information managed by the tool itself (requirements, test case specifications, test plans etc.) for compliance with the
most important test management tools, in order to minimize the impacts of migrating this information to a new tool that could replace the existing one in the future.
Which of the following phases in the lifecycle of the new tool has NOT been adequately considered in this description?
K2 1 credit
A. Acquisition B. Support and maintenance C. Evolution D. Retirement
Answer: C
Question # 7
In your organization the following tools of the same vendor are currently in usE. a requirements management tool, a test
management tool and a bug tracking tool.
You are the Test Manager.
You are currently evaluating a test automation tool of the same vendor (to complete the vendor's tool suite) against an
interesting open-source test automation tool under the GNU GPL (General Public License).
There are no initial costs associated to that open-source tool.
Which of the following statements associated to the selection of the open-source tool is correct in this scenario?
K2 1 credit
A. The open-source tool can be modified but only if the community of developers of that tool gives you the formal
permission to modify it B. There are no initial costs for the open-source tool but you should carefully consider the costs associated to the
integration with the existing tools and also evaluate the recurring costs C. There are no initial costs for the open-source tool because open-source tools are usually low-quality, while vendor
tools have always a better quality than the corresponding open-source tools D. The open-source tool can be modified but it can’t be distributed further in any way
Answer: B
Question # 8
Assume you are the Test Manager in charge of independent testing for avionics applications.
You are in charge of testing for a project to implement three different CSCI (Computer Software Configuration Item):
- a BOOT-X CSCI that must be certified at level B of the DO-178B standard
- a DIAG-X CSCI that must be certified at level C of the DO-178B standard
- a DRIV-X CSCI that must be certified at level A of the DO-178B standard
These are three different software modules written in C language to run on a specific hardware platform.
You have been asked to select a single code coverage tool to perform the mandatory code coverage measurements, in
order to meet the structural coverage criteria prescribed by the DO-178B standard. This tool must be qualified as a
verification tool under DO-178B.
Since there are significant budget constraints to purchase this tool, you are evaluating an open-source tool that is able to
provide different types of code coverage. This tool meets perfectly your technical needs in terms of the programming
language and the specific hardware platform (it supports also the specific C-compiler). The source code of the tool is available.
Your team could easily customize the tool to meet the project needs. This tool is not qualified as a verification tool under
the DO-178B.
Which of the following are the three main concerns related to that open-source tool selection?
K4 3 credits (2 credits out credits correct, 1 credit point)
A. Does the tool support all the types of code coverage required from the three levels A, B,C of the DO-178B standard?
B. Does the tool have a good general usability? C. What are the costs to qualify the tool as a verification tool under the DO-178B? D. Is the installation procedure of the tool easy? E. Does the tool require a system with more than 4GB of RAM memory? F. Is the licensing scheme of the tool compatible with the confidentiality needs of the avionics company?
Answer: A,C,F
Question # 9
Assume you are a Test Manager involved in system testing of a CRM application for a Pay-TV company. Currently the
application is able to support a proper number of users assuring the required responsiveness. Since the business is
expected to grow, you have been asked to evaluate the ability of the application to grow to support more users while
maintaining the same responsiveness.
Which of the following tools would you expect to be the most useful at performing this evaluation?
K2 1 credit
A. Coverage tools B. Test management tools C. Static analysis tools D. Performance tools
Answer: D
Question # 10
Consider the following statements describing the importance of improving the test process:
I. Test process improvement is important because being focused only on the test process it can provide recommendations
to improve the test process itself, but it can’t indicate or suggest improvement to areas of the development process
II. Test process improvement is important because it is much more effective than software process improvement to
improve the quality of a software system
III. Test process improvement is important because several process improvement models (STEP, TPI Next, TMMi) have
been developed over the years
IV. Test process improvement is important because every organization, regardless of the context, should always achieve
the maximum level of maturity of testing described in the test improvement models such as TMMi
Which of the following answers is correct?
K2 1 credit
A. I. and IV. are true; II. and III. are false B. I., II., III. and IV are false C. I., II. and III are true; IV. is false D. I., II. and III. are false; IV. is true
Answer: B
Question # 11
A chart showing the trend in the lag time from defect reporting to resolution during system testing is also available. The
chart shows that the daily closure period is consistently and
significantly above the rolling closure period for a long period of the system testing phase.
Almost all defects found during system testing have been related to the system as a whole, not related to single units or
integrations issues. Almost all quality risks have been addressed during the unit and integration testing phase and no
residual quality risks were present in the integrated system. This has been confirmed by exploratory testing sessions
performed during system testing, targeted at finding defects in these quality risk areas.
Based on the given information only, which one of the following areas would you expect to be considered more in the
retrospective meeting in order to be improved?
K3 3 credits
A. The requirements review B. The defect management process C. The quality risk analysis process D. The system design and architecture design reviews
Answer: B
Question # 12
Which of the following statements about the TMMi test process improvement model is true?
K2 1 credit
A. In TMMi all the process areas at lower levels must be 75% complete by achieving specific and generic goals in order
to claim the higher level B. TMMi provides an approach for test process improvement such as the IDEAL (Initiating, Diagnosing, Establishing,
Acting and Learning) model C. TMMi has a staged architecture for process improvement with seven maturity levels D. At TMMi level 1 testing is chaotic without a defined process, and it is often seen as the same as debugging
Answer: D
Question # 13
Which of the following statements about the STEP test process improvement model is true?
K2 1 credit
A. In the STEP model, tests validate the requirements and use cases when they are developed B. The STEP model stresses defect detection and demonstration of capability, whereas the defect prevention is a
secondary potential goal of testing C. The STEP model assures that the system requirements specification and the test design specification processes don't
overlap D. In the STEP model, testware design occurs after coding
Answer: A
Question # 14
Which of the following information would you expect to be the most useful to perform a defect clustering analysis?
K2 1 credit
A. The trend in the lag time from defect reporting to resolution B. The defect component information C. The lifecycle phase in which the defect has been introduced D. The defect removal efficiency information
Answer: B
Question # 15
During the system testing phase a tester from your test team observes a failure in the system under test and he/she
decides to create an incident report. The incident report is currently in a “new” state, indicating it needs to be
investigated.
Which THREE of the following information items can’t yet be present in the incident report?
K3 2 credits (2 credits out credits correct, 1 credit point)
A. The type of defect that caused the failure B. The actual and the expected result highlighting the failure C. The lifecycle phase in which the defect has been introduced C. The lifecycle phase in which the defect has been introduced E. Steps to reproduce the failure, including screenshots, database dumps and logs where applicable
Answer: A,C,D
Question # 16
Consider a defect report and assume that a part of its lifecycle includes the following states:
New: Is the initial state
WorkinG. Means that the developers are addressing the defect in order to produce a fix for the defect Clarification:
Means that the developers need more information from the tester to address the defect and produce a fix for the defect
and the tester is working to provide this information to the developers Verification: Means that a fix for the defect has
been produced and the tester is running the adequate tests to verify whether the fix solves the defect
CloseD. is the final state
Which of the following answers represents an invalid sequence of states that can’t lead the bug report to the “Closed”
state?
K2 1 credit
A. New, Working, Verification, Working, Clarification, Working, Verification, Closed B. New, Working, Clarification, Working, Verification, Closed C. New, Working, Verification, Working, Clarification, Working, Closed D. New, Working, Verification, Closed
Answer: C
Question # 17
You are a Test Manager working for a software organization where reviews have never been applied. After a meeting
with your managers examining a business case for reviews, (including their costs, benefits, and potential issues), the management finally decides to adopt formal reviews for future projects.
You have been given a budget that you have spent to provide training in the review process and to introduce the review
process on a pilot project.
On that pilot project the introduction of reviews has been very positive in terms of positive involvement from all the
participants. All the reviews applied to different documents have been very effective for their purposes (especially at
revealing defects).
Which of the following answers describes an important success factor for the introduction of formal reviews which is
missing in this scenario?
K4 3 credits
A. Management support B. Participant support C. Definition and use of metrics to measure the ROI (Return On Investment) D. Training in the review process
Answer: C
Question # 18
You are the Test Manager of a project that adopts a V-model with four formal levels of testinG. unit, integration, system and acceptance testing. On this project reviews have been conducted for each development phase prior to testing, which is to say that reviews of requirements, functional specification, high-level design, low-level design and code have been performed prior to testing. Assume that no requirements defects have been reported after the release of the product. Which TWO of the following metrics do you need in order to evaluate the requirements reviews in terms of phase containment effectiveness? K3 2 credits
A. Number of defects found during the requirements review B. Total number of defects attributable to requirements found during unit, integration, system and acceptance testing C. Total number of defects found during functional specification review, high-level design review, low-level design
review, code review, unit testing, integration testing, system testing and acceptance testing D. Time to conduct the requirements review E. Total number of defects attributable to requirements, found during functional specification review, high-level design
review, low-level design review, code review, unit testing, integration testing, system testing and acceptance testing
Answer: A,E
Question # 19
Which of the following factors could negatively influence a review?
K2 1 credit
A. Include people with the adequate level of knowledge, both technical and procedural B. Include people who are detail-oriented and scrupulous at finding issues C. Include as many people as possible in order to have more viewpoints about possible problems on the item under
review D. Include people able to contribute to a clear, thoughtful, constructive and objective discussion
Answer: C
Question # 20
Consider the following list of statements about audits and management reviews: I. Audits are usually more effective than management reviews at finding defects II. Audits and management reviews have the same main goals, the only difference is related to the roles and level of formality III. A typical outcome of an audit includes observations and recommendations, corrective actions and a pass/fail assessment
IV. An audit is not the appropriate mechanism to use at the code review in order to detect defects prior to dynamic
testing
Which of the following statements is true?
K2 1 credit
A. I. and III. are true; II. and IV. are false; B. II. and III are true; I. and IV. are false; C. III. and IV. are true; I and II are false; D. I, III and IV are true; II. is false;
Answer: C
Question # 21
In the next two months some new features will be constantly added to new releases of a project you are working on as
Test Manager.
You have identified as one of the main project risks, that the requirements specification will still be incomplete when
your team starts the test design and implementation phase.
Some requirements will most likely be completed too late to allow a proper test preparation.
You and your test team have already worked on several similar past projects in the same organization.
Which one of the following options would you expect to be the most effective at mitigating this risk?
K4 3 credits
A. Don’t prepare any test and just run the regression test suite to check that the new features don’t introduce regression B. Make reasonable assumptions about the missing details and design lightweight tests that can be easily updated during
test execution C. Don’t design any test until the test execution starts, then communicate that test execution is blocked due to incomplete
requirements D. Even if there are only few details missing, escalate the risk to the project manager without preparing any tests
Answer: B
Question # 22
You are managing the system testing for a SOA based system. The integrated system consists of several subsystems:
- A SOA middleware
- A CRM (Customer Relationship Management) system- A BRM (Billing and Revenue Management) system At the end of the scheduled period for test execution you produce a first classical report based on the traditional metrics
of testing. Test pass/fail status and bug status (open/resolved) That table provides you a distorted picture of the quality
risk, because there is no indication of the risk level of the failed tests, the tests not run, or the open bugs.
Thus, you produce the following table to solve this distortion issue:
In the table above, where you have introduced the concept of risk weighting, the highest risk test or bug report has a
score of 1, while the lowest risk test or bug report has a score of 0.04.
Which of the following subsystems, based on the risk scores of the table, is most risky?
K4 3 credits
A. SOA B. CRM C. BRM D. SMS
Answer: B
Question # 23
Consider the following test strategies: I. Consultative test strategy II. Reactive test strategy III. Analytical test strategy IV. Process-compliant test strategy Consider also the following examples of test activities: 1. Prioritize the test cases, based on the results of a FMEA analysis, to ensure early coverage of the most important areas and discovery of the most important defects during test execution 2. Execute usability testing driven by the guidance of a sample of users (external to the test team) 3. Perform exploratory testing sessions throughout the system test phase 4. On an Agile project, execute tests that cover the test conditions identified for each user story of a feature planned for an iteration Which of the following correctly matches each test strategy with an appropriate example? K2 1 credit
A. I-2; II-3; III-4; IV-1 B. I-3; II-2; III-1; IV-4 C. I-1; II-2; III-3; IV-4 D. I-2; II-3; III-1; IV-4
Answer: D
Question # 24
In the test strategy document your organization declares:
- To adopt a V-model development lifecycle, with three formal levels of testinG. unit, integration and system testing - To use a blended risk-based and regression-averse testing strategy for each level of testing
The following is an excerpt of the “approach” section for the system test plan document of a new project:
“Testing will only use manual tests. Due to the short period of time for test execution, the following activities will be
performed in parallel with test execution: Test planning, test analysis and test design.
Basic metrics will be taken for test effort (i.e. person-hours), test cases executed (passed/failed), and incidents (no more
metrics, such as code coverage, will be collected).”
In the system test plan, no deviations from the test strategy are described.
Based only on the given information, which of the following statements is true?
K4 3 credits
A. The approach described in the system test plan document is consistent with the test strategy B. The approach described in the system test plan document is consistent with the risk-based testing strategy, but it is
inconsistent with the regression testing strategy C. The approach described in the system test plan document is consistent with the regression testing strategy, but it is
inconsistent with the risk-based testing strategy D. The approach described the system test plan document is inconsistent with both the risk-based and regression testing
strategies
Answer: D
Question # 25
Which of the following statements best describes an appropriate approach for managing exploratory testing?
Number of correct responses: 1
K2 1 credit
A. Define very detailed mission statements, which allow testing work to be broken into sessions of up to 10 minutes
duration in which testing is guided by these mission statements B. Break the testing work in 30 to 120 minutes sessions and use properly defined mission statements consisting of two or
three sentences to guide testing during these sessions C. Define very generic charters to drive exploratory testing sessions days where testers are completely free to decide
what to test D. Exploratory testing should not be managed because such testing is inherently unmanageable and not measurable
Answer: B
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