iSQI CTAL-TM_Syll2012 dumps

iSQI CTAL-TM_Syll2012 Exam Dumps

ISTQB® Certified Tester Advanced Level - Test Manager [Syllabus 2012]
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Exam Code CTAL-TM_Syll2012
Exam Name ISTQB® Certified Tester Advanced Level - Test Manager [Syllabus 2012]
Questions 130 Questions Answers With Explanation
Update Date August 03, 2026
Price Was : $81 Today : $45 Was : $99 Today : $55 Was : $117 Today : $65

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The ISTQB® Certified Tester Advanced Level - Test Manager [Syllabus 2012] is built to evaluate both foundational knowledge and the practical judgment needed to apply that knowledge in real situations. Candidates are generally expected to understand core principles and terminology relevant to their field, along with the reasoning behind established procedures, standards, or best practices.

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iSQI CTAL-TM_Syll2012 Sample Question Answers

Question # 1

Testing ProcessAssume you are the Test Manager for a new software release of an e-commerceapplication.The server farm consists of six servers providing different capabilities. Each capability isprovided through a set of web services.The requirements specification document contains several SLAs (Service LevelAgreements) like the following:SLA-001: 99.5 percent of all transactions shall have a response time less than five secondsunder a load of up-to 5000 concurrent usersThe main objective is to assure that all the SLAs specified in the requirements specificationdocument will be met before system release. You decide to apply a risk-based testingstrategy and an early risk analysis confirms that performance is high risk. You can count ona well-written requirements specification and on a model of the system behavior undervarious load levels produced by the system architect.Which of the following test activities would you expect to be the less important ones toachieve the test objectives in this scenario?

A. Perform unit performance testing for each single web service 
B. Monitor the SLAs after the system has been released into the production environment 



Question # 2

The following are the requirements identified as “critical”:REQ-SEL-001. The user shall be able to combine all the three products with all the fourdurations to define an item to purchaseREQ-SEL-002. The user shall be able to add a maximum of six different items to theshopping cartREQ-PUR-001. The user shall be able to purchase all the items in the shopping cart usinga credit voucherREQ-PUR-002. The user shall be able to purchase all the items in the shopping cart usingthe available credit already charged on the smartcardREQ-PUR-003. The user shall be able to purchase all the items in the shopping cart usingall the accepted credit cards (Visa, MasterCard and Great Wall Card)REG-LOGO-001. The user shall be able to logout (by clicking the logout button) from boththe “select” and “purchase” pages going back to the “browse” page (anonymousnavigation)Moreover the following quality risk item has been identified as “critical”:QR-P1. The web customer portal might not be able to provide the expected response time(less than 10 sec) for the purchase transactions under a load of up-to 1000 concurrentusersTest analysis for system testing has just begun and the following test conditions have beenidentified:TC-SEL-01. Test the combinations of products and durations to define an item to purchaseTC-SEL-02. Test the maximum number of items, which can be added to the shopping cartTC-PUR-01. Test the purchase of an itemTC-PUR-02. Test the purchase of an item with the credit charged on the smartcardAssume that you have used traceability to determine the logical test cases that cover all therequirements and the single risk item identified in that scenario.Which of the following is a positive logical test that is complete, is correct, and covers theREG-LOGO-001 requirement?Number of correct responses: 1K3 2 credits

A. On the purchase page (“purchase state”), click the logout button; verify that the browse page (“browse state”) is displayed 
B. On the select page (“select state”), click the logout button 



Question # 3

Test ManagementWhich of the following answers describes a factor that may reduce the effort spent whenusing distributed test teams without negatively affecting system quality?Number of correct responses: 1K2 1 credit

A. Difficulties in communication between the distributed test teams due to time zone differences
B. With several distributed test teams, every team assumes that some test conditions are covered by other teams but actually no one covers them 
C. With several distributed test teams, two or more teams assume some test conditions are covered by their team and their team alone. But all of the teams actually cover them 
D. With several distributed test teams, all of the distributed test teams use a single unified test dashboard 



Question # 4

Test ManagementBased on the historical data of 5 past and similar projects, you have calculated theseaverage numbers of defects detected in system testing: for each 10000 LOC (lines of code), 200 defects- for each person-month of development team effort, 49 defectsYou want to use this information to perform estimation for a new project.The project manager tells you that he/she has estimated 20000 new LOC for this newproject.Four developers work for four months on this project before system testing.During system testing, 797 defects are discovered.Assume that the system test of this new project is using the same amount of work as spentin the past projects.Based on this information only, which of the following statement is certainly true about thisproject?Number of correct responses: 1K3 3 credits

A. The code for the new project contains a higher defect density than the code of the past projects 
B. The number of defects found during the system test phase on the new project is approximately proportional to the development team effort



Question # 5

Test ManagementIn the next two months some new features will be constantly added to new releases of aproject you are working on as Test Manager.You have identified as one of the main project risks, that the requirements specification willstill be incomplete when your team starts the test design and implementation phase.Some requirements will most likely be completed too late to allow a proper test preparation.You and your test team have already worked on several similar past projects in the sameorganization.Which one of the following options would you expect to be the most effective at mitigatingthis risk?Number of correct responses: 1K4 3 credits

A. Don’t prepare any test and just run the regression test suite to check that the new features don’t introduce regression 
B. Make reasonable assumptions about the missing details and design lightweight tests that can be easily updated during test execution 
C. Don’t design any test until the test execution starts, then communicate that test execution is blocked due to incomplete requirements 



Question # 6

You can count on well-written requirements, but you can’t count on an adequatecontribution of the stakeholders to the quality risk analysis. You have to mitigate theinsufficient contribution of the stakeholders because the risk-based testing approach shallminimize the product risks. Your test team has one expert tester in security testing.Which of the following test activities would you expect to be the less important in thiscontext?Number of correct responses: 1K4 3 credits

A. Extract from the defect tracking system of the previous project all the security defects and failures, and classify them to support design and execution of specific tests 
B. Automate all functional and non-functional system tests  



Question # 7

Test ManagementYou are the Test Manager on a project following an iterative life-cycle model. The projectshould consist of nine iterations of one month duration each. It is planned to develop themost important features to have a stable core of the application in the first three iterationsand to add the additional features in the last six iterations.At the beginning of the first iteration, only a draft version of the requirements specificationdocument for the core features is available. Assume that during each of the first threeiterations, the chosen features are fully completed and unit tested.Which of the following statements is true in this context?Number of correct responses: 1K4 3 credits 

A. The system test phase should start when all the requirements are frozen  
B. You should allocate a large effort for system testing during the first three iterations  
C. You should allocate all the effort for the system test phase only in the last iteration  



Question # 8

Test ManagementAssume you have some data related to confirmation testing during system testing of a pastproject.In that project 240 bug reports have been opened once, 80 were opened twice, 10 wereopened three times and no bug reports have been opened more than three times.You estimate that a bug report, which has failed its confirmation test, costs, on average, 3person-hours.Which of the following statements correctly describe the value of these confirmatory testingactivities based on cost of quality?Number of correct responses: 1K3 2 credits

A. 300 person-hours have been spent on the project during the system testing phase, because of the failed confirmation tests and this cost belongs to the costs of internal failure 
B. 340 person-hours have been spent on the project during the system testing phase, because of the failed confirmation tests and this cost belongs to the costs of external failure 



Question # 9

Test ManagementAssume you are currently working on a project developing a system where functionalrequirements are very well specified. Unfortunately non-functional requirements do almostnot exist.You are the Test Manager. You have to choose a technique for test selection that allowstesting of non-functional characteristics, especially reliability.Which of the following techniques for test selection do you expect being most useful in thisscenario?Number of correct responses: 1K2 1 credit

A. A model-based technique based on the creation of operational profiles  
B. Ambiguity reviews  
C. Test condition analysis  



Question # 10

Test ManagementYou are the Test Manager of a new project that will have three formal levels of testing: unit,integration and system testing. The testing strategy you decide to adopt a blend of riskbased testing and reactive testing strategies.Which of the following answers describes the most consistent example of implementationof this test strategy during the execution of the system tests?Number of correct responses: 1K2 1 credit

A. Your test team executes exploratory tests following a session-based test managementapproach throughout the system test phase  
B. Your test team executes system tests under the guidance of a sample of users throughout the system test phase
C. Your test team executes scripted tests designed and implemented before the execution of the system test phase, to cover the identified product risks. It also performs exploratory testing sessions throughout the system test phase 
D. Your test team autonomously performs some exploratory testing sessions and, at the very end of the system testing phase, it also executes more system tests under the guidance of a sample of users 



Question # 11

Test ManagementYou are performing a quality risk analysis for a CSCI (Computer Software Configuration Item) used to implement a CBIT (Continuous Built-In Test) module of a safety-critical system. During the quality risk analysis you are trying to identify the ways in which failures of the CBIT module can occur, for each of them trying to determine the potential causes and likely effects, and the risk level (calculated as the product of three factors: severity, occurrence and detection). Which of the following risk analysis techniques are you working with? Number of correct responses: 1 K2 1 credit  

A. A lightweight product risk analysis technique  
B. Failure Mode and Effect Analysis  
C. Wide Band Delphi  



Question # 12

Test ManagementWhich one of the following metrics to be produced needs traceability between the testcases and each item in a proper test basis?Number of correct responses: 1K2 1 credit

A. Requirements coverage  
B. Trends in the lag time from defect reporting to resolution  
C. Mean time between failures for the system  



Question # 13

Test ManagementWhich of the following statements describing how identified product quality risks should bemitigated and managed, is true?Number of correct responses: 1K2 1 credit

A. The extent of re-testing and regression testing activities should be based on the risk level 
B. The identification of new risks, the re-assessment of the level of existing risks and the evaluation of the effectiveness of risk mitigation activities should only occur at the very beginning of a project 
C. Risk mitigation of product quality risks can be effective only after starting test execution 



Question # 14

Test ManagementWhich of the following statements, about the test reporting activities for a project adoptingan iterative lifecycle model with very short iterations (e.g. two weeks iterations), is correct?Number of correct responses: 1K2 1 credit

A. Test reporting activities can’t be influenced by the use of an iterative lifecycle model with short iterations 
B. Test reporting activities are not important for projects adopting an iterative lifecycle model with short iterations
C. Test reporting activities are less important for projects adopting an iterative life cycle model with short iterations. They should be performed at the end of the last iteration
D. Test reporting activities are still important with an iterative lifecycle. The reports can be used to conduct post-iteration review sessions before starting with the next iteration 



Question # 15

Test ManagementConsider the following test strategies:I. Consultative test strategyII. Reactive test strategyIII. Analytical test strategyIV. Process-compliant test strategyConsider also the following examples of test activities:1. Prioritize the test cases, based on the results of a FMEA analysis, to ensure earlycoverage of the most important areas and discovery of the most important defects duringtest execution2. Execute usability testing driven by the guidance of a sample of users (external to the testteam)3. Perform exploratory testing sessions throughout the system test phase4. On an Agile project, execute tests that cover the test conditions identified for each userstory of a feature planned for an iterationWhich of the following correctly matches each test strategy with an appropriate example?Number of correct responses: 1K2 1 credit

A. I-2; II-3; III-4; IV-1  
B. I-3; II-2; III-1; IV-4  
C. I-1; II-2; III-3; IV-4  
D. I-2; II-3; III-1; IV-4  



Question # 16

Test ManagementFor which of the following activities would the costs be classified as a cost of detection?Number of correct responses: 1K2 1 credit

A. Writing test specifications according to the test design  
B. Training developers to better understand the new features of the coding language they will use on the project 
C. Re-running a test case, during the system testing phase, to verify that a fix eliminates a previously found defect 



Question # 17

Test ManagementAssume you are managing the system testing phase of a project.The system test execution period is scheduled to twenty weeks.All tests are manual tests. You are following a risk-driven test approach.During the last staff meeting the project manager tells you new deadlines that will not allowcompletion of all the system tests.Which of the following would you expect to be the best way to respond to this situation?Number of correct responses: 1K2 1 credit

A. Prioritize executing the tests for the highest product risks and track these risks  
B. Remove testers from your test team, so that they can be assigned to other projects  
C. Automate all remaining tests  



Question # 18

Test ManagementYou are working on a project to develop an authentication system for an e-commercewebsite. This system provides two features: Registration and authentication. Two differentdevelopment teams develop these two features.There is a high likelihood that the delivery of the authentication feature to the test team willbe three weeks later. To complete the registration the user must provide the followingregistration inputs: Name, surname, birthdate, fiscal code and he/she can select ausername and a password.A registered user can be a special user or a normal user. To be identified as a special user,he/she must also provide, during the registration process, a voucher possibly received fromthe IT department.Access is granted only if a user is registered and the password is correct: In all other casesaccess is denied. If the registered user is a special user and the password is wrong, aspecial warning is shown on the system console.You are currently performing a quality risk analysis using FMEA.Based only on the given information, which of the following is NOT a product risk that couldbe identified during the quality risk analysis?Number of correct responses: 1K4 3 credits

A. The late delivery of the authentication feature to the test team causes delays in the start of test execution and this could result in a shorter test period 
B. The authentication system denies access for a special user with a wrong password, but doesn’t display a special warning on the system console 



Question # 19

Test ManagementIn the test strategy document your organization declares:- to adopt a V-model development lifecycle, with three formal levels of testing: unit,integration and system testing- to use a blended risk-based and regression-averse testing strategy for each level oftestingThe following is an excerpt of the “approach” section for the system test plan document of anew project:“Testing will only use manual tests. Due to the short period of time for test execution, thefollowing activities will be performed in parallel with test execution: Test planning, testanalysis and test design.Basic metrics will be taken for test effort (i.e. person-hours), test cases executed(passed/failed), and incidents (no more metrics, such as code coverage, will be collected).”In the system test plan, no deviations from the test strategy are described.Based only on the given information, which of the following statements is true?Number of correct responses: 1K4 3 credits

A. The approach described in the system test plan document is consistent with the test strategy 
B. The approach described in the system test plan document is consistent with the riskbased testing strategy, but it is inconsistent with the regression testing strategy
C. The approach described in the system test plan document is consistent with the regression testing strategy, but it is inconsistent with the risk-based testing strategy 
D. The approach described the system test plan document is inconsistent with both the risk-based and regression testing strategies 



Question # 20

Test ManagementYou are estimating the effort for the integration testing activities of a new project. Considerthe following factors, which can affect that estimation:I. Availability of re-usable test systems and documentation from previous, similar projectsII. Unexpected timing of components arrivalIII. Stability of the integration test team (no turnover)IV. Many and geographically distributed sub-teamsWhich of the following statements is true?Number of correct responses: 1K2 1 credit

A. I. and II. can negatively affect the estimation III. and IV. usually favor the accuracy of the estimation effort 
B. II. and III. can negatively affect the estimation
C. and IV. usually favor the accuracy of the estimation effort  
D. II. and IV. can negatively affect the estimation  



Question # 21

Test ManagementWhich of the following statements best describes an appropriate approach for managingexploratory testing?Number of correct responses: 1K2 1 credit

A. Define very detailed mission statements, which allow testing work to be broken into sessions of up to 10 minutes duration in which testing is guided by these mission statements 
B. Break the testing work in 30 to 120 minutes sessions and use properly defined mission statements consisting of two or three sentences to guide testing during these sessions
C. Define very generic charters to drive exploratory testing sessions of 2 days where testers are completely free to decide what to test



Question # 22

Test ManagementConsider an agile team adopting Extreme Programming (XP) with five developers and onetester without any coding experience.To which of the following activities would you expect the tester will contribute most?Number of correct responses: 1K2 1 credit

A. Developing unit tests  
B. Executing unit tests  
C. Planning and executing tests during the integration test phase to detect interface defects  
D. Supporting the customer in the execution of acceptance testing  



Question # 23

Test ManagementYou are the Test Manager of a new project aimed at developing a software system thatmust be certified at level B of the DO-178B standard. The project will follow a V-Modelsoftware development life cycle and it will have four formal levels of testing: component,integration, system and acceptance testing.You must produce the test plan documentation for this project by providing an adequatecoordination across the four levels of testing in order to assure auditability.Which of the following answers would you expect to best describe how to organize the testplan?Number of correct responses: 1K3 2 credits

A. Produce a single master test plan that covers in detail all four levels, describing the particular activities for all test levels 
B. Produce a master test plan that covers three levels (component, integration, system test) and a separate acceptance test plan 
C. Produce a master test plan describing the relationship between the four levels, and four separate detailed level test plans, one for each level 



Question # 24

Test ManagementWhich of the following statements about management of product quality risks in matureorganizations with respect to the lifecycle, is true?Number of correct responses: 1K2 1 credit

A. Mature organizations address product quality risks associated to non-functional characteristics only during the system test phase
B. Mature organizations are aware that the contribution of testing to analysis of product quality risks is very important. The analysis should occur throughout the entire lifecyc



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