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CompTIA 220-1101 Sample Question Answers
Question # 1
Several users
who share a multifunction printer in an office have reported unintended, thin,
vertical lines that cover the entire height of every page printed from the
printer. Which of the following steps should a technician complete in order to
MOST likely resolve this issue?
A. Replace the printer paper with a new ream. A. Clear
the print spooler on each computer.
B. Reinstall the printer driver on each computer C. Perform the drum-cleaning procedure.
Answer: D
Question # 2
An IT manager is
requesting that the company buy new cables to be used with F-type connectors
that are already in house. Which of the following cables should the company
buy?
A. Coaxial B. Plenum C. Cat 5e D. Fiber
Answer: C
Question # 3
A user, who is
attempting to give a presentation via a projector in a conference room, reports
the projector has video but no audio. Which of the following will MOST likely
resolve the issue?
A. Changing the input on the projector to VGA B. Changing the output on the PC to DVI C. Modifying the projector's refresh rate D. Utilizing an HDMI connection
Answer: D
Question # 4
Vertical
streaks are appearing on the output of a laser printer. Which of the following
items is the MOST
likely cause?
A. Roller B. Drum C. Transfer belt D.
Ribbon
Answer: B Explanation Vertical or horizontal lines—Marks that appear in the same place (referred to as repetitive defects) are often due to dirty feed rollers (note that there are rollers in the toner cartridge and fuser unit too) or a damaged or dirty photosensitive drum.
Question # 5
A company has a
dot matrix printer that uses carbon paper. The company reports that the first
page is printing too light, although the following pages are still legible.
Which of the following MOST likely needs to be fixed?
A. The print drum is worn and loose causing the printing to be light in places B. The ribbon is low on ink or missing and must be replaced to get proper output C. The heating element has failed, and a new one needs to be installed for proper transfer D. The wrong type of filement is loaded, preventing it from sticking correctly E. The fuser assembly is not calibrated properly, causing it to impact the paper too hard
Answer: E
Question # 6
A laptop has
been returned for a screen repair. The owner insists the screen is broken, but
occasionally a faded image is able to be seen in very bright settings on the
desktop. Which of the following steps should the repair technician take FIRST?
A. Replace the graphics card. B. Replace the screen, as the customer insists. C. Recommend the usage of an external display instead. D. Ensure the backlight is functioning as expected.
Answer: D
Question # 7
While implementing a non-carrier-grade wireless
backhaul, a technician notices the current
channel selection
is extremely
polluted with various RF signals. Upon performing a spectral analysis, the
technician discovers a channel containing almost no RF pollution.
Unfortunately, the technician is unable to select that channel.
Which of the following is the MOST likely reason for this issue?
A. The channel is reserved for licensed band use. B. The channel selection is defective; contact the manufacturer. C. The channel must be unlocked by the vendor. D.
The device requires a firmware update to
unlock the channel.
Answer: D
Question # 8
A technical lead
wants to migrate all common business applications, including email and
fileshares, to the cloud. Which of the following cloud concepts should be used?
A. MaaS B. PaaS C. SaaS D. laaS
Answer: C
Question # 9
A technician installed new firmware
on the company's laser printers
and has since been receiving multiple
calls that
information is garbled and looks like code. Only printers with the new firmware
are having this issue. Which of the following steps should the technician
complete NEXT?
A. Change the language settings on the printers B. Reboot all the machines having the issues C. Reboot all the printers. D. Install an updated printer driver on the print server
Answer: C
Question # 10
A user reboots a machine. On rebooting, the user hears one beep,
and then an error message
is displayed.
Which of the following are MOST likely causing this issue? (Select
TWO).
A. RAM module B. Graphics card C. CPU D. Boot order E. USB flash drive F. Power supply
Answer: A,C
Question # 11
Which
of the following are default ports for HTTP and HTTPS traffic? (Select TWO).
A. 23 B. 25 C. 80 D. 143 E. 389 F. 443
Answer: C,F
Question # 12
Which of the
following would MOST likely be used to connect one or more devices lo the
internet in a SOHO?
A. Hub B. Ethernet gateway C. Wireless access point D. Router
Answer: C
Question # 13
A technician is
setting up a new desktop computer and will be installing the hard drive
directly on the motherboard without using cables to connect it. Which of the
following will the technician be installing?
A. Thunderbolt B. eSATA C. M.2 D. SCSI
Answer: C
Question # 14
An IT manager
discovered that hundreds of pages of printed materials are being recycled each
day because the materials are left on the printer tray instead of being picked
up by users. Which of the following would BEST prevent this waste?
A. Send friendly reminders to not print unnecessarily. B. Enable duplex printing to reduce paper utilization. C. Bill each department for the excess material cost. D. Require a code or badge before releasing a print job.
Answer: B
Question # 15
A thermal punier
that is used 10 print order buckets m a factory has been experiencing Issues
following the failure of the alt conditioner during the summer. Each ticket has
blank spots or is missing text. Which of the following would MOST likely solve
these Issues?
A. Restore function to the air conditioner. B. Clean the heating element. C. Replace the paper rolls. D. Install new toner.
Answer: C
Question # 16
A hardware technician is configuring a laptop, and the network
administrator requires the network settings to be static. The technician successfully pings the servers by IP address but cannot ping the UNC path. Which of
the following is the cause of this issue?
A. Domain Name System B. Gateway C. Subnet D. IP address
Answer: A
Question # 17
A technician installs a new printer for a workstation and tries to print a test page, but the page does not print.
The technician
looks at the print queue and notices that the printer is called 'Generic
Printer." Which of the following BEST describes what the technician should
do to fix this issue?
A. Connect the printer with a USB cable rather than over the network. B. Install the appropriate printer drivers for the OS. C. Install the correct toner in the printer. D. Set the printer trays to allow duplex printing
Answer: B
Question # 18
A technician
replaced a motherboard on a server, and now the 64-bit hypervisor is not
loading correctly. Which of the following needs to be enabled for the
hypervisor to run?
A. Hardware prefetcher B. Hyperthreading C. vPro D. VT-d
A user visits the
desk to report that a smartphone takes more than a day to fully charge. The
user has already tested multiple wall outlets and swapped the charging cable,
but the results are the same. Which of the following should the technician do
FIRST?
A. Verify the power rating of the charger. B. Ensure all unnecessary connectivity features are disabled. C. Check that all missing smartphone OS updates are applied. D. Complete a factory reset of the phone
Answer: A
Question # 20
A user in a medical
office contacts a technician regarding
a printer that is used to print A4-sized labels.
After the labels are printed, they mistakenly contain white space in the
middle of the page. Which of the following would MOST likely be the cause?
A. Contaminated fuser B. Worn rollers C. A misfeed D. Page orientation
Answer: A
Explanationit normally uses
A4 sized labels and it contains white space in the middle of pages so it went
from sized labels to full pages
Question # 21
Upon booting a
workstation, a technician hears a distinct clicking sound after power is
applied to the motherboard. Which of the following would MOST likely be the
cause?
A. RAID B. SSD
C. S.M.A.R.T D. HDD
Answer: D Explanation The clicking sound is the sound of a damaged disk in the HDD
Question # 22
A network
administrator was notified that laptop users are unable to access or ping any
network resources on the corporate network. Which of the following should the
network administrator check FIRST?
A. DHCP B. AAA C. DHB D. ARP
Answer: A
Question # 23
An online
retailer would like to add capacity to support increased sales. Additional
servers have been installed. Which of the following should be used to ensure
each new server is being properly utilized?
A. Virtualization B. Clustering C. Load balancer D. Round-robin DNS
Answer: C
Question # 24
A developer is
requesting permission to utilize client-side visualization. The developer would
like to write code in a setting isolated from other infrastructure to avoid
negative impacts of experimental code. Which of the following provides the BEST
solution for the developer?
A.
Cross-platform functionality
B. Software compatibility C. Test case development D. Sandbox environment
Answer: D
Question # 25
A user on the
marketing team uses various multimedia applications that consume a lot of
memory. The user needs to install more RAM to run these applications
effectively. When the user opens the computer case, the user sees four slots in
two sets of colors. Which of the following memory types is MOST likely
required?
A. Dual-channel B. Triple-channel C. Single-channel D. Quad-channel E. Error correction code RAM
Answer: A
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